What type of employment is offered for this Part-Time Member Service Representative/Personal Banker role?

Full-time or part-time position

How can I apply for the Part-Time Member Service Representative/Personal Banker position at Jovia Financial Credit Union?

You can apply directly through the application link provided.

Part-Time Member Service Representative/Personal Banker at Jovia Financial Credit Union

Part-Time Member Service Representative/Personal Banker

Member Service Representative / Personal Banker

Join our team and begin writing your next success story with us. If you're looking for a place where culture and leadership matter, look no further. Whether you work here, bank here, or are just getting to know us — this is what it feels like to be part of Jovia.

We areJovia Financial Credit Union. Our name evokes joy, a feeling of optimism, trust, and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today's technologies allow. At Jovia, we have provided brighter banking for over 85 years, driven by values like innovation, convenience, and community. As a not-for-profit organization, we focus on what's best for our members, not profits - Come see for yourself!

Awarded as one of the best places to work, Jovia has more than $4 billion in assets, 240,000 members, and 500+ employees, we attract the best and the brightest talent-- who do the right thing and present a can-do spirit in a culture of fun, fulfilment, advancement, and development. Find your joy here, every day.

Our employees are passionate about our mission, growing through professional development and making a real difference through community involvement and service. We offer a diverse, inclusive work environment with flexible opportunities and competitive benefits. Join us in shaping the future of banking by joining our team.

We give you Benefits that Go Beyond Your Paycheck:

Competitive compensation with paid training
Engaged Managers who value your input, are transparent, and provide coaching for your success
Professional Development with growth opportunities and a supportive learning environment
A friendly, inviting work culture filled with social activities that inspire creativity and collaboration
Retirement Benefits, featuring a 401(k) with a generous match
Employee Activity Groups that foster a sense of belonging and teamwork
Tuition Reimbursement and School Loan Repayment plans for Full-Time employees
Gym Reimbursement and Employee Wellness time off to support your health and wellness
Flexible PTO options that include vacation payout and sick time incentive payouts
Discounts on Employee Loans to help you create financial success
A CEO with brilliant vision and aspiration

Want to know why we're so happy?Click here to learn and meet our CEO!

Find out what life at Jovia is like ...https://www.jovia.org/life-at-jovia

What you will be doing:

Direct dealing with member and potential members
Support and promote a successful service/sales culture by identifying the needs of the membership and cross-selling the appropriate products.
Efficiently and accurately process transactions (loan payments, transfer of funds)
Research and resolve member concerns
Sufficiently and accurately record information
Efficiently utilize the software system provided to perform member transactions
Engage with members to obtain information and explain available services to meet their financial needs.

What we need from you:

Bachelor's degree or minimum of 18 months of relevant experience in the financial industry or in a customer service
Previous banking or financial services experience
Desire to provide outstanding member service
Ability to discuss products and services
Professional appearance coupled with an enthusiastic, assertive personality.
Self-motivated
Strong computer skills
Excellent communication skills
Thorough knowledge of negotiable instruments
Dependable (arrive to work on time as scheduled) with open availability on Fridays, Saturdays and one other day during the week (19 hours total)

Be part of a growing not-for-profit organization wherePeople are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let's talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!

We provide a competitive salary that aligns with qualifications and experience. Compensation may differ based on factors including experience, skill set, and current performance (if applicable). While candidates who do not fulfill the minimum requirements may be considered, this may require aposition level, salary, or salary grade adjustment to reflect current experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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Part-Time Member Service Representative/Personal Banker at Jovia Financial Credit Union – Rockville Centre, New York

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