Administrative Assistant - Office Technical Assistant at Distro – Medellín del Carmen, Chiapas

The Office Technical Assistant will manage all aspects of account administration after the business is bound, including internal coordination and client/carrier-facing tasks such as processing endorsements, issuing binders and invoices, collecting and filing documents, checking policies, and following up on outstanding information.

Location & Schedule

Location: On-site in Medelln, Colombia

Schedule: Monday to Friday, 8:00 a.m. 5:00 p.m.

English Level: B2+ / C1

Key Responsibilities

Process new business submissions internally

Prepare binders, invoices, and policy delivery letters

Organize and maintain bound policy files

Draft endorsement letters (money and non-money) and handle invoicing

Assist with suspense items and claims requests

Prepare renewal files by obtaining applications and loss runs

Coordinate correspondence with agents and carriers

Support claims handling and loss run requests

Perform other duties as assigned

Skills & Qualifications

Strong computer skills, including proficiency in Microsoft Office

Experience: 12 years in administrative, executive, or customer service support

Basic knowledge of insurance; insurance experience is a plus

English Advanced (C1)

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