Youth Career Coach at Centers For New Horizons Inc – Chicago, Illinois

Founded in 1971, Centers for New Horizons, Inc. (Centers) is a nonprofit organization that assists children, youth, and families to become self-reliant. With 100+ full-time staff, most of whom live in or near its service communities, Centers provides programs in seven locations throughout the Bronzeville and Riverdale communities of Chicago's Southside that reach over 1,000 individuals daily.

Position Overview
As a Career Coach, you will play a critical role in supporting participants as they navigate their career journeys. You will provide hands-on coaching, case management, and employment support while building trusted relationships with participants. This role is ideal for someone who is energized by working directly with people, thrives in a fast-paced environment, and is committed to helping others achieve their goals.

Essential Job Function
- Manage a caseload of participants and provide individualized coaching and support
- Guide participants through career exploration, job readiness, training, and post-secondary opportunities
- Conduct assessments to identify participant needs, goals, and eligibility for services
- Support recruitment, onboarding, and placement into programs and employment opportunities
- Develop and track individualized employment plans (IEPs)
- Facilitate job readiness workshops and career development sessions
- Maintain accurate records and documentation to ensure program compliance
- Monitor participant progress and provide ongoing coaching to support success
- Build relationships with employers, workforce partners, and community organizations
- Prepare reports and track outcomes to demonstrate program impact

Qualifications
- Bachelor’s degree preferred in social work, psychology, or a related field
- 3–5 years of experience in case management, coaching, or workforce development
- Strong communication and relationship-building skills
- Ability to manage multiple priorities and work independently
- Passion for supporting underserved communities and driving impact

Knowledge, Skills, & Abilities
- Strong interpersonal and communication skills
- Organized with strong attention to detail
- Ability to build trust and motivate others
- Comfortable navigating ambiguity and adapting to change
- Commitment to confidentiality and professionalism
- Knowledge of workforce development systems and employment services is a plus

Work Environment
This role is primarily office-based with occasional travel within the community, including participant meetings, employer visits, and events. Some evenings or weekends may be required.