Patient Navigator Nurse, Mammo at University Medical Center of El Paso – El Paso, Texas

Job Summary

Serves as a point of contact for referring physicians, patients, and caregivers to provide resources and assistance with accessing clinical and supportive care services offered within the Hospital and within in the community. Facilitates patient appointments, including those made with labs, diagnostic areas, and specialty physicians to ensure an appropriate continuum of care.

Minimum Job Requirements:

Work Experience

Three years of experience as a Registered Nurse required. Previous case management experience or related experience preferred.

License/Registration/Certification:

Current TX/Compact RN License required.

Current CPR required.

Certified Breast Care Nurse (CBCN) preferred.

Education and Training:

Bachelor’s degree in Nursing required; Master’s degree preferred.

Skills:

1. Possesses critical thinking and problem-solving skills.
2. Possesses effective oral and written communication skills.
3. Possesses effective interpersonal relationship skills.
4. Possesses strong time management skills.
5. Demonstrates independent judgment, resourcefulness, and long-range planning abilities.
6. Technically competent in tasks within the scope of practice of a Nurse
7. Learn, use, and adapt to new computer technologies, including changes to hospital systems and other electronic medical records programs
8. Organize, direct, coordinate and evaluate specialized diagnostic breast imaging to ensure quality patient diagnosis and care that conforms with prescribed standards and regulations
9. Analyze service delivery problems accurately, develop recommendations and take appropriate action to resolve them
10. Develop, evaluate, and maintain accurate record-keeping systems, prepare complex and detailed written reports, procedures, and contracts
11. Communicate effectively with administrative, medical, professional, and clinical staff and citizen groups
12. Work cooperatively with other University Medical Center and County departments, public and private organizations, including public and private medical providers
13. Train staff and coordinate activities of contractors, volunteer groups and staff, as appropriate
14. Work tactfully, sympathetically, and effectively with various typed and conditions of patients
15. Demonstrated use of clinical skills and expertise in the area of breast disease, breast cancer treatments and psychosocial impact of disease on recovery
16. Ability to comprehensively assess patient’s physical and psychosocial status
17. Ability to effectively and efficiently coordinate, implement and monitor the care management process and treatment plan for each patient
18. Ability to communicate openly and empathetically with patients and families
19. Ability to work collaboratively with multidisciplinary care team to develop and implement care plan
20. Ability to develop and implement in-house (professional development) and community education outreach programs/workshops/seminars/support services
21. Ability to communicate effectively with diverse audiences including professional staff, patients, community, media, and other service agencies
22. Knowledge of adult learning competencies and patient teaching skills
23. Demonstrated management skills reflecting self-motivation, initiative and fiscal responsibility
24. Tolerance of ambiguity and the flexibility to respond to changing system needs