Entry-Level Service Advisor at Jim Shorkey Family Auto Group – North Huntingdon, Pennsylvania
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About This Position
Love Talking to People? Start a Career You’ll Enjoy!
Do you enjoy meeting new people, having great conversations, and being part of a team that keeps things moving? If you bring positive energy and a smile to everything you do, we’d love to meet you!
We’re currently looking for an Entry-Level Service Advisor Assistant who is friendly, dependable, and excited to help customers have a great experience from start to finish. No dealership experience? No problem—we’re happy to train the right person!
What You’ll Do
As an Entry-Level Service Advisor, you’ll support our service team and help ensure the department runs smoothly. This role is perfect for someone who enjoys customer interaction, staying organized, and working in a fast-paced environment.
Key Responsibilities:
- Customer Support: Greet customers, assist with vehicle check-ins and check-outs, gather vehicle and contact information, and explain the service process in a friendly, professional way.
- Administrative Assistance: Perform basic data entry, filing, invoicing support, and assist with appointment confirmations.
- Team Coordination: Communicate with technicians and the parts department to help keep repairs on schedule.
- Communication & Updates: Document customer concerns, share updates with service advisors or managers, and keep customers informed about their vehicle’s status.
- Waiting Area Care: Help maintain a clean, comfortable customer waiting area stocked with refreshments.
- Full-Time | 40 Hours per Week
- Monday – Friday with Rotating Saturdays
- Starting Pay: $18/hour
- A positive, supportive, and fun team environment
- Experienced team members who are eager to help you succeed
- Opportunities for growth, development, and ongoing training
- Recognition programs that celebrate your hard work
- A healthy work-life balance
Requirements: What We’re Looking For
- Previous service advisor or express advisor experience of at least 6 months, highly preferred.
- Familiarity with CDK software is helpful, but we can train
- Strong communication skills—verbal and written
- Comfortable using computers and learning new systems
- Ability to multitask and stay organized in a fast-paced setting
- Professional approach to handling customer questions and concerns
- Strong problem-solving skills and a customer-first mindset
- Clean driving record and background
If you’re ready to turn your people skills into a rewarding career, we’d love to hear from you—apply today and let’s get started!