Entry-Level Service Advisor at Jim Shorkey Family Auto Group – North Huntingdon, Pennsylvania

Love Talking to People? Start a Career You’ll Enjoy!

Do you enjoy meeting new people, having great conversations, and being part of a team that keeps things moving? If you bring positive energy and a smile to everything you do, we’d love to meet you!

We’re currently looking for an Entry-Level Service Advisor Assistant who is friendly, dependable, and excited to help customers have a great experience from start to finish. No dealership experience? No problem—we’re happy to train the right person!

As an Entry-Level Service Advisor, you’ll support our service team and help ensure the department runs smoothly. This role is perfect for someone who enjoys customer interaction, staying organized, and working in a fast-paced environment.

Key Responsibilities:

• Customer Support: Greet customers, assist with vehicle check-ins and check-outs, gather vehicle and contact information, and explain the service process in a friendly, professional way.
• Administrative Assistance: Perform basic data entry, filing, invoicing support, and assist with appointment confirmations.
• Team Coordination: Communicate with technicians and the parts department to help keep repairs on schedule.
• Communication & Updates: Document customer concerns, share updates with service advisors or managers, and keep customers informed about their vehicle’s status.
• Waiting Area Care: Help maintain a clean, comfortable customer waiting area stocked with refreshments.

• Full-Time | 40 Hours per Week
• Monday – Friday with Rotating Saturdays
• Starting Pay: $18/hour

• A positive, supportive, and fun team environment
• Experienced team members who are eager to help you succeed
• Opportunities for growth, development, and ongoing training
• Recognition programs that celebrate your hard work
• A healthy work-life balance

• Previous service advisor or express advisor experience of at least 6 months, highly preferred.
• Familiarity with CDK software is helpful, but we can train
• Strong communication skills—verbal and written
• Comfortable using computers and learning new systems
• Ability to multitask and stay organized in a fast-paced setting
• Professional approach to handling customer questions and concerns
• Strong problem-solving skills and a customer-first mindset
• Clean driving record and background

If you’re ready to turn your people skills into a rewarding career, we’d love to hear from you—apply today and let’s get started!