HVAC Service Manager at Rabine LLC – Crystal Lake, Illinois

Summary/Objective

Rabine Mechanical is hiring a Service Manager to lead our commercial HVAC service department.

This role combines technician leadership with daily dispatch ownership. You will be responsible for running the service engine, ensuring technicians are productive, work is scheduled efficiently, and margins are protected.

We are looking for someone who enjoys accountability and takes pride in running an organized, high-performing operation.

Essential Functions

• Leading and developing commercial HVAC service technicians
• Owning daily dispatch and workload coordination
• Driving technician productivity and performance standards
• Monitoring service gross margins and job costing
• Reducing callbacks and improving quality control
• Maintaining backlog visibility and forecasting accuracy
• Ensuring workflow accuracy inside ServiceTitan

Your job is to turn incoming demand into well-executed, profitable work.

Qualifications:

• 5+ years of commercial HVAC experience
• Experience leading technicians or managing a service team
• Strong understanding of dispatch and field coordination
• Working knowledge of job costing and service margins
• Experience with ServiceTitan or similar field service software
• Organized, decisive, and comfortable managing multiple priorities

Compensation & Benefits

• $85,000 – $110,000 base salary (based on experience)
• Performance bonus tied to service department gross profit
• Health benefits
• Paid time off

Rabine Mechanical is building a structured, scalable service operation. This role is ideal for someone ready to take ownership of a department and grow with a company that values leadership and performance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment

This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This role requires the individual to express or exchange ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. This role requires the individual to make substantial movements (motions) of the wrists, hands, and/or fingers often. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

Position Type and Expected Hours of Work

40 plus hours per week, Monday through Friday

Travel

Minimal travel is required.

EEO Statement

The Rabine Group and its companies is an equal opportunity employer.