What is the role of a Product Manager, Customer Love at Jobgether?

The Product Manager, Customer Love position at Jobgether is a Full-time or part-time position opportunity in the Marketing field.

Where is this Product Manager, Customer Love job located?

United States, Other / Non-US, United States

What type of employment is offered for this Product Manager, Customer Love role?

Full-time or part-time position

What is the expected salary for this Product Manager, Customer Love job?

Compensation will be discussed during the hiring process.

How can I apply for the Product Manager, Customer Love position at Jobgether?

You can apply directly through the application link provided.

Product Manager, Customer Love at Jobgether

Product Manager, Customer Love

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Manager, Customer Love in United States.

In this strategic product role, you will focus on strengthening customer retention, engagement, and long-term value across a mature, revenue-generating product suite. Operating within an evolving product operating model, youll help align teams around outcome-driven thinking while reinforcing best practices in discovery, prioritization, and delivery. You will work cross-functionally with engineering, design, customer-facing teams, and business stakeholders to translate customer insights into measurable impact. This role blends strategy and execution, balancing immediate improvements with long-term product vision. If you are passionate about building customer-centered solutions, influencing without authority, and driving meaningful business outcomes, this opportunity offers both purpose and professional growth.

Accountabilities:

Shape and execute product strategies focused on improving client retention, satisfaction, engagement, and product margin within an established product ecosystem.
Define and maintain outcome-oriented roadmaps that balance short-term delivery with long-term strategic vision.
Champion and reinforce product operating model principles, including user-centered design, continuous discovery, and alignment to measurable business outcomes.
Collaborate closely with engineering, design, impact, marketing, sales, customer success, and support teams to surface customer pain points and scalable opportunities.
Lead customer discovery efforts, synthesizing qualitative and quantitative insights into clear prioritization decisions and actionable feature development.
Conduct competitive and market analysis to inform product positioning and long-term planning.
Identify opportunities to responsibly integrate AI-driven capabilities such as automation, personalization, and analytics enhancements.
Define, track, and analyze product success metrics, using data to drive continuous improvement and ensure business alignment.

Requirements:

5+ years of product management experience, ideally within mature, revenue-generating product environments focused on engagement and retention.
Experience working within or transitioning to a product operating model, including empowered teams and value stream alignment.
Proven ability to influence cross-functional stakeholders in complex environments with competing priorities.
Strong prioritization, product storytelling, and strategic communication skills, with the ability to articulate the why behind decisions.
Demonstrated customer-centric mindset with experience translating high-volume user feedback into measurable product improvements.
Familiarity with AI-powered technologies (e.g., machine learning, natural language processing) and the ability to apply them thoughtfully to real user needs.
Analytical mindset with experience defining KPIs and leveraging both qualitative and quantitative data for decision-making.
Clear, adaptable communication style suitable for both technical and non-technical audiences.
Passion for mission-driven work and delivering meaningful value through product innovation.

Benefits:

Competitive salary range: $90,300 $112,900 USD, based on experience, skills, and internal equity.
Fair and transparent compensation practices with annual market-based reviews.
Comprehensive medical and dental coverage.
401(k) retirement plan.
Generous paid time off.
Insurance coverage and employee support programs.
Professional development and growth opportunities.
Inclusive, collaborative work environment committed to diversity and equal opportunity.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Product Manager, Customer Love at Jobgether – United States

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