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Registration and Insurance Coordinator at Northwest Kidney Centers – SeaTac, Washington

Northwest Kidney Centers
SeaTac, Washington, 98148, United States
Posted on
NewIndustries:Healthcare / Health ServicesJob Function:Admin/Clerical/SecretarialEmployment Type:Full-Time
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About This Position

Position Title: Registration and Insurance Coordinator

Description
Description
Northwest Kidney Centers seeks aRegistration and Insurance Coordinatorto join the Patient Finance team in a full-time, hybrid/flexible position.
Purpose:
The Registration and Insurance Coordinator reports to the Patient Finance Supervisor and is responsible for maintaining the patient registration and admission records for all NKC patients, including non-ESRD and visiting patients. This position is responsible for coordinating day-to-day activities with other Northwest Kidney Centers (NKC) personnel; processing patient registrations in the billing system, determining all current insurance and processing referrals, and obtaining authorizations for services. This position has ongoing interactions with the Financial Case Managers and works closely with the Clinical Services Coordinator, the NKC Billing Department, and the NKC Pharmacy.

Shift:Full-time, Days (0800-1630), Mon-Fri.
Duties and Responsibilities:
  • Registration of all new patients, including End-Stage Renal Disease (ESRD), Acute, and Transient/Visitors
  • Create checklist for Financial Case Manager.
  • Verify insurance benefits via provider portals, OneHealth Portal, Medicare/Medicaid systems, within Ability system, or via phone calls directly to insurance as needed to verify 100% accuracy of coverage, including determining primary and secondary insurance for patients regarding coordination of benefits.
  • Obtain initial authorization and ongoing authorizations upon expiration as required for payment.
  • Verify and update new insurance and demographic information for existing patients
  • When the Kidney Disease Program (KDP) supplies funds to NKC for payment of patients insurance premiums, NKC registration and insurance coordinator receives (Explanation of Benefits) EOBs directly and forwards those to the patients.
  • Request & process quarterly KDP patient insurance premiums.
  • Scan & index documents in Docuware electronic filing system.
The ideal candidate will posses:
  • Associates Degree in Healthcare Administration or a business-related fieldor
  • Two (2) years equivalent experience in a medical office environment including experience handling medical billing or registration, coordination of benefits and have a strong working knowledge of Medicare and Medicaid entitlement programs.
  • Dialysis related experience is preferred.
  • Proficiency in Microsoft Office Products

Physical Conditions:
  • Must be able to communicate effectively in English on the phone, in writing, and in person.
  • Must be able to use a computer keyboard, mouse, and systems in an efficient manner and demonstrate use of appropriate software after training.
  • Must be able to work in an office.
  • Physical activities require the ability to stand, walk, stoop, kneel, crouch, reach, lift; fingering, grasping; talking, hearing; and repetitive motions of hands, wrists, and fingers.
  • The physical requirements include the ability to lift/move objects weighing up to 20 pounds occasionally, and lift/move objects weighing up to 10 pounds frequently.
  • The position requires visual acuity to read, inspect numbers on computers and written materials.
  • The Registration and Insurance Coordinator is subject to indoor environmental conditions and may not be protected from temperature changes.
  • The Registration and Insurance Coordinator operates the phone, computer, copy/fax/scanner machine, 10-key, and other office equipment as required.

Benefit offerings for eligible employees (.6-1.0 FTE)
  • Choice of 3 medical insurance plans through Kaiser Permanente (PPO, HMO & HDHP)
  • Delta Dental
  • Vision Services Plan
  • 401 Retirement match and discretionary match
  • Disability benefits such as Short-term & Long-term Plans
  • Life & AD&D Plans
  • Educational Assistance/Tuition Reimbursement of up to $4,000 annually
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Transit Subsidy
  • Paid Time Off includes personal time off and 8 Holidays. PTO will accrue bi-weekly and will be pro-rated based on the FTE. The accrual rate will be 7.39 hours each bi-weekly pay period for staff.
About Northwest Kidney Centers
Founded in 1962 as the worlds first outpatient dialysis provider, Northwest Kidney Centers operates 19 dialysis clinics across the Puget Sound region in addition to hospital-based services and a large home-based dialysis program. We are a not-for-profit, community-based organization and consistently rank among the top dialysis providers in the United States in quality of care, patient outcomes and transplant rates.
At Northwest Kidney Centers, teamwork, integrity, respect, excellence and stewardship guide our approach to how we work. We differentiate ourselves by our patient centered approach and active commitment to advancing kidney research and dialysis innovation. Key to our success is the compassion and expertise of our dedicated team of staff that care for those we serve.
Equal Employment Opportunity
Northwest Kidney Center is an equal employment opportunity employer. Every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. NKC will not engage in or tolerate any discrimination in the workplace prohibited by local, state, or federal law. Specifically, no employee will be discriminated against on the basis of their race (including physical characteristics historically associated with race, such as hairstyle or hair type), sex/gender, religion/creed, pregnancy, age, physical or mental disability, marital status, national origin, citizenship, immigration status, genetics/genetic markers, military or veteran status, sexual orientation, including gender expression or identity, actual or perceived victims of domestic violence, sexual assault, or stalking, or any other characteristic protected by applicable federal, state or local law.
Preboarding Requirements:At Northwest Kidney Centers, we are committed to maintaining a safe work environment for all employees and patients. As part of our hiring process, we conduct pre-employment background checks, drug screenings (we do not test for THC), employment verification and references, which are contingent to be hired on with NKC. These checks ensure we are in compliance with regulatory requirements and to uphold our standards of safety, excellence, stewardship, and integrity. We value transparency and respect your privacy; any information obtained during these screenings will be handled with the utmost confidentiality. Should you have any questions regarding this process, please feel free to reach out to our People Team.
Please note: To protect our vulnerable patient population and our workforce, NKC strongly encourages all staff to receive the COVID-19 vaccine.

Job Location

SeaTac, Washington, 98148, United States

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