Coordinator Scheduling at RWJBarnabas Health – New Brunswick, New Jersey
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About This Position
Job Overview:
Responsible for obtaining accurate patient information in order to schedule appointments for Ambulatory Care Inpatient Rehabiliation, using the computer scheduling system. Disseminates, as needed, patient and|or clinician schedules to appropriate hospital staff. Must exhibit strong customer service skills and be able to handle multiple tasks in a fast-paced work environment. Works closely with other team members to insure patient scheduling needs are met. Provides clerical assistance to Manager and staff .
Qualifications:
Required:
- Previous hospital or physician's office experience
- Knowledge of various computer software packages essential
Preferred:
- Scheduling and data entry experience preferred.
- Knowledge of various computer software packages essential
- Epic or other medical software
- Independent problem solver
.
Certifications and Licenses Required:
- N/A
Scheduling Requirements:
- Full Time - Day
- Monday - Friday with some occasional Sunday coverage
- 2 evening shifts from 10:30am -7:00pm. Must be flexible at times to acommodate scheduling.
- Remote - work from home
Essential Functions:
- Using the computer scheduling system, coordinates|schedules accurately and timely single and multiple appointments for Outpatients|Inpatients, and|or LTCpatients. Disseminates schedules as requested to the appropriate hospital staff.
- Using the computer scheduling system, coordinates|schedules accurately and timely single and multiple appointments for Outpatients|Inpatients, and|or LTCpatients Disseminates schedules as requested to the appropriate hospital staff. Observes and follows policies and procedures of ACC inpatient rehabiliationInstructs volunteers, as needed, of their assigned duties. , * Prioritizes duties and responsibilities. schedules work flow to facilitate production of accurate,efficient and timely output. Demonstrates time management skills and assists in general departmental organization
- Communicates clearly and effectively in a timely manner with patients, families and hospital staff, sharing inter-departmental and intra-departmental jobknowledge. Receives all calls in a professional and courteous manner
- Brings scheduling problems or patient's concerns to the attention of the therapy supervisor
- Demonstrates ability to adapt to changing circumstances related to internal| external factors. Exhibits flexibility dealing with changes in schedulingprocesses|policies. Willing to learn all components of scheduling process for both IP|OP scheduling
- Completes intake forms, obtains clinical information in order to make sound judgement as to which services are required, respecting privacy of others andconfidentiality of information. Schedules appointments based on information obtained
- Observes and follows policies and procedures of inpatient rehabiliation.
- Instructs volunteers, as needed, of their assigned duties.
- Prioritizes duties and responsibilities. schedules work flow to facilitate production of accurate, efficient and timely output. Demonstrates time management skillls
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer