Licensed Program Supervisor / Emergency Services at City of Chesapeake Human Resources – Chesapeake, Virginia

Working Title of Vacant PositionLicensed Program Supervisor / Emergency Services
Job Type: Full Time
Posting Type: Public
Number of Vacancies: 1
Department: CHES INT BEHAV HEALTHC
Division: CIBH MENTAL HLTH SVC
Requisition Number: 2025340
Number of hours worked per week: 40
Work Schedule: 8:00 am – 5:00 pm, Monday-Friday. Some weekend and after-hours telephone availability may be required on a rotating basis. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. | Occasionally- Up to 1/3 of the time.
Work Site Location: Chesapeake, VA
Position Driving Requirement: R - Routine
Pay Basis: Semi-Monthly
Advertised Salary: $80,862- $120,282
Actual starting salary depends on experience, education and credentials.

Job Description: The ES Program Supervisor plays a vital leadership role in supporting the 24/7 operations of Emergency Services at CIBH and CIT sites. This position provides direct supervision to Senior Clinicians and ensures smooth, high-quality delivery of crisis services every day of the year. The supervisor oversees all program functions, including pre-admission screenings, court and liaison activities, outpatient forensic restoration, Mandatory Outpatient Services, and crisis intervention. This role also ensures full compliance with local, state, and federal guidelines that govern the civil commitment process and related program activities.The ES Program Supervisor is responsible for compiling monthly statistical reports, guiding staff through complex operational decisions, and offering consultation and education to community partners. Strong communication, sound judgment, and the ability to navigate high-pressure situations are essential.What this role does
• Leads and supports Emergency Services operations, providing around-the-clock clinical consultation and required monthly supervision for certified Preadmission Screening Clinicians.
• Manages key processes including crisis intervention, pre-admission screenings, community resource coordination, and interpretation of clinical and legal guidelines related to civil commitment.
• Trains and mentors staff in service delivery, documentation standards, administrative procedures, and community education.
• Prepares clear, concise correspondence, reports, policies, and procedures while ensuring consistent adherence to agency standards.
• Partners with the MH/SA Director to enhance service delivery and improve outcomes across the unit.
• Identifies trends, resolves operational challenges, and recommends strategies to strengthen service delivery.
• Manages the unit budget, monitors expenditures, and evaluates financial effectiveness of programs such as the Regional Reinvestment Project.
• Demonstrates strong clinical assessment and diagnostic skills, applying appropriate treatment models and guiding staff in their professional development.This position is ideal for a clinical leader who thrives in a fast-paced environment, excels at guiding teams, and is committed to delivering high-quality emergency services to the Chesapeake community.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.

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Required Qualifications: VOCATIONAL/EDUCATIONAL REQUIREMENT:
Requires a master’s degree in psychology, social work, counseling, or a closely related field.

EXPERIENCE REQUIREMENT:
In addition to satisfying the vocational/education standards, this class requires a minimum of four years of related, full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES:
Requires State of Virginia licensure as a Clinical Psychologist, Social Worker, or Counselor. Requires a valid driver’s license and a driving record in compliance with City Driving Standards.

SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Job Open Date: 12/01/2025
Open Until Filled: Yes

Special Instructions to Applicants: Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.

Medical Marijuana:
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.