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Veterinary Client Service Representative - Supervisor at CARE Veterinary Center – Frederick, Maryland

CARE Veterinary Center
Frederick, Maryland, 21701, United States
Posted on
Updated on
Job Function:Customer Service

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About This Position

CARE Veterinary Center is seeking a Veterinary Client Service Representative Supervisor to join our team!

Our Veterinary Client Service Representative Supervisors will perform essential CSR duties as well as assist with scheduling and supervising the staff. Strong leaders with veterinary experience are encouraged to apply!

Why work at CARE Veterinary Center?

  • We focus on our people. We only go as far as they will take us.
  • We are a leading animal specialty and emergency service facility located in the heart of Frederick, MD, but serving the tri-state area.
  • We strive to provide exceptional, compassionate care with superior client service.
  • We offer our staff an excellent benefits package that includes medical, dental, life, 401(k), paid time off, paid parental leave, generous pet benefits, and much more!

Our Ideal Candidate:

  • has a minimum of 2 years experience in a clinical veterinary setting
  • has previous supervisory experience (strongly preffered)
  • has strong communication and leadership skills
  • fosters a positive work environment
  • has compassion for both the animal patients and the pet owners.
  • is a motivated team player.
  • can communicate effectively and professionally with our doctors, customers, and other staff members.
  • has a desire and passion to learn every day.
  • is reliable, detail-oriented, and comfortable in a fast-paced environment.
Benefits – our care in action
Thrive offers a suite of benefits to support team members' emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
  • Competitive pay
  • 401(k) with employer match
  • Mental health resources, including 24/7 access to Lyra Health
  • Paid parental leave
  • Purr-ental leave for when you adopt a pet
  • Employer-sponsored childcare and elder care
  • Personalized care for every family-forming journey
  • Discretionary funds and FREE CE courses
  • Pet perks and veterinary service discounts
  • Student loan management tools and assistance
Provide your best care with more bridges and less barriers.
We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you'll be able to make connections, access opportunities and find support with ease.
Support for you is as vital as the support you provide.
You'll Thrive With Us
At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
  • Our vast, diverse, and free library of continuing education courses - ThriveU
  • Live, virtual interactive workshops to develop valuable leadership skills
  • A program to designed to teach you the fundamentals of running a pet hospital
  • Scholarship opportunities and tuition reimbursement
  • Move into any specialty, hospital type, or environment – across the nation.
  • Leadership training for a thriving and long career in the veterinary profession.
Compensation negotiable based on credentials and experience with an annual salary starting at $55,000/year to $65,000/year. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
About Thrive
Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.
We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.
At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.


Apply today! We look forward to hearing from you!

Job Location

Frederick, Maryland, 21701, United States

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