Safety & Loss Prevention - DoubleTree by Hilton Billings at DoubleTree Billings – Billings, Montana

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Safety & Loss Prevention team member for the DoubleTree by Hilton in Billings, Montana.

Evening and Overnight shifts

Pay: $18+ DOE

Job Purpose:

Provide safety and protection of guests, team members and Hotel Property. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Anticipate potential problems and seeks ways to prevent disruption, injuries, and prohibit inappropriate conduct from occurring on company premises.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Performs and completes assigned delivery, maintenance and custodial duties during shift.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of the position.
• Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
• Assures the cleanliness and orderly condition of the public areas of the hotel by conducting inspections
• Maintains safe working conditions within the department and hotel
• Other duties and responsibilities as assigned

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

Prior experience in civilian or military law enforcement, hotel security or industrial security a plus

This job requires the ability to perform the following:

• Excellent hearing required to communicate with guests, employees, managers, use radio.
• Excellent vision required for emergencies, visual safety inspections.
• Excellent speech communication skills required to communicate with guests, employees, managers, use radio
• Excellent comprehension and literacy required to complete reports, logs.
• Demonstrate the ability to investigate incidents, interview witnesses and draft legible, factual reports.
• Lifting, pushing, pulling, carrying objects up to 100 pounds
• Maintain a professional, neat and well-groomed appearance adhering to hotel appearance standards
• Bending/kneeling would be necessary in administering CPR and First Aid.
• Mobility - would be necessary 100% of the time in responding to emergencies and patrolling the building.
• Continuous standing - would not be standing in one place for any extended length of time.
• Uses stairs in responding to fire alarms - no elevators

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program