Supervisor - MFM Perinatology at EvergreenHealth – Kirkland, Washington

Wage Range: $82,472 - $131,934 per year

1. Assists with achieving budgeted expenses on a monthly and annual basis. On an annual basis, may assist with development the office revenue, expense, and capital budgets within EvergreenHealth guidelines.
2. Ensures the office and personnel are following EvergreenHealth policies. Ensures operation is in regulatory compliance with all governing agencies or bodies (OSHA, J C, Medicare, HIPAA etc.). May be responsible for the timeliness, accuracy, and security of the patient medical record within the office.
3. May be responsible for ensuring training of staff in proper PMSI use and newly implemented EMR processes and procedures. Trains and monitors staff in all applications used in ambulatory outpatient clinics and EMR processes and procedures and updates.
4. Responsible for creating and updating clinic policies.
5. Responsible for addressing patient complaints in patient satisfaction scores daily.
6. Provides oversight of office/business unit activities and communicates issues in a timely fashion to department management. Addresses all billing and coding issues and assists department management in remediation.
7. Oversees medication reconciliation, medical supply ordering and various checklists. Reviews and updates health maintenance and administers medications as appropriate per scope of clinical certification or license. Responsible for medication management within the clinic.
8. Implements and monitors the clinic care protocols.
9. Effectively communicates all relevant information (e.g., patient information, safety issues, problems with equipment, quality issues, etc.) to immediate supervisor.
10. Works in collaboration for the development of continuous quality improvement culture and follows through of projects from design through completion, learning and next steps, in conjunction with department management and others as appropriate. Responsible for completing timely reports for quality control, audits, and JCAHO compliance for clinic best practice.
11. Performs other duties as assigned.

• Associate degree or equivalent combination of education and experience.
• 2 years of increasingly responsible operations experience in a health care setting, preferably in a medical clinic.
• Current Healthcare Provider BLS cert by date of hire
• Excellent interpersonal and communication skills and ability to build collaborative relationships to enhance outcomes
• Strong customer service and problem resolution skills; strong critical thinking skills
• Good organizational and time management skills

• Current WA State Medical Assistant Certification. Current national certification through the American Association of Medical Assistants (AAMA), American Medical Technologist (AMT), National Healthcareer Association (NHA), or National Center for Competency Testing (NCCT).
• Background in A/R, A/P, General Ledger, and preparation of financial statements
• Proficient with medical terminology

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans 457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits
• Cafeteria & Gift Shop DiscountView a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.