Engagement Specialist - APAC at Getty Images – Sydney, New South Wales
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About This Position
The Creative team provides customers with original, relevant, and contemporary visuals. Through an industry-unique combination of consumer research, proprietary data, and three decades of trend reporting experience, the team delivers actionable insights that guide customers to the visual content that connects with consumers. Closely collaborating with our contributor base of photographers, videographers, and illustrators around the world, the team develops market leading, authentic, and differentiated content.
Who You Are:
You are a proven content producer or community manager, passionate about content creation and engaging individuals and groups across all media and platforms. Regardless of the platform (digital or face-to-face), you are in your element when creating relationships that build trust and loyalty. You are a creative at heart and love to be both inspired and inspiring.
- Drive community engagement from the content creators (contributors) to submit high quality imagery, video and illustrations to fulfil Custom Content briefs.
- Execute creator engagement plans with high quality deliveries that positively impact our company goals.
- Use data led approach to identify and target creators to be nurtured for success with Custom Content.
- Increase quality of deliveries by making data-driven decisions, closely monitoring briefs from start to delivery.
- Boost creator submissions to Custom Content briefs for APAC region through global comms channels on a daily and weekly basis.
- Provide daily support to Custom Content sales staff and our Creative department in APAC region.
- Provide APAC contributor support for creator and brief questions via Custom Content social channels and inbox.
- Create and deliver content for Custom Content Rewards Program events, workshops and webinars and regional recruitment and engagement webinars.
- Develop and maintain close relationships with the creator community to understand their requirements & challenges, feeding these back to the business with solutions.
- Maintain consistent, professional service to both contributors and our internal customers.
- Experience in the fields of creative production, photography or filmmaking, community building, marketing, and communications.
- Must be fluent in spoken and written English.
- Proficiency in a second language from the Asia Pacific region is required. (Japanese, Chinese Mandarin, Korean, Cantonese, Malay, Thai, Tamil)
- Minimum of 3 years relevant experience.