Dispatch-Technician Support at FAST HOME SERVICES LLC – Woodinville, Washington

Are you a scheduling virtuoso who thrives on last-minute curveballs and loves turning chaos into clarity? Do complex puzzles energize you while others shy away? If so, we want you on our team. As our Scheduling Savant, you’ll be the behind-the-scenes hero supporting Technicians, strengthening operations, and keeping everything running like a well-oiled machine. Based in our Woodinville, WA Support Center, this role dives deep into research, problem-solving, and hands-on support for both our sales team and field Technicians. If you’re a self-starter with sharp instincts, a passion for uncovering solutions, and the follow-through to see them through, this could be the adventure you’ve been waiting for.

Ready to Join Our Team? Apply On-line Today: https://www.fastwaterheater.com/jobs

Strengths You Possess:

• Lightning-fast fingers on the keyboard.
• Tech-savvy and fluent in MS Office wizardry.
• A wordsmith with impeccable oral and written finesse.
• Knows Seattle, Portland, San Francisco/Bay Area, or Los Angeles like the back of their hand (bonus points!).
• Proactive problem-solver with a resolution-oriented mindset.
• Call Center experience? You're our star!
• Shapeshifter who can adapt to various shifts.
• Weekends? A must! Saturday to Wednesday is your beat.

Hats You will Wear:

• Master of Technician Mobilization: Dispatching pros to installation hotspots.
• Seamless Coordination Extraordinaire: Close-knit collaboration with techs, sales reps, and fellow dispatchers for smooth sailing.
• Call Management Maestro: Handling all phone interactions with our stellar tech team.
• Inventory Ninja: Ordering, allocating, and ensuring timely availability for flawless service calls.
• Job Ticket Guru: Capturing work details and scope like a champ in our software program.
• Teamwork Advocate: Maximizing the daily schedule potential as a united force.
• Tech Troubleshooting Ally: Assisting technicians with minor phone and app hiccups.

Our Benefits: We offer a comprehensive benefits package, including medical, dental, vision, a 401K matching program, 6 paid holidays, and paid time off.

Will perform background check and drug screening with offer of employment.

Job Type: Full-time