Senior Manager, Billing Operations at ActiveCampaign LLC – Chicago, Illinois

As our next Senior Manager, Billing Operations, youll lead the global billing team, optimize end-to-end order-to-cash processes for accuracy and efficiency, ensure compliance, and drive continuous process improvement through technology and strategic cross-functional collaboration. At ActiveCampaign, we believe the billing experience is a vital part of the customer journey, and you will be at the forefront of ensuring that journey is seamless, automated, and scalable. You will lead and develop a talented global team, partnering directly with Finance, Technology, and Sales leadership to translate complex billing requirements into elegant, automated financial outcomes. This isn't just about oversight; its about driving the strategy that fuels our global growth and seeing your innovations directly improve both our operational efficiency and the experience of our customers worldwide.

Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives, or other role-specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good-faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidates skills, experience, and work location.

ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validatefreeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.

With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutesfine-tuned with billions of data points to drive real results for their unique business.

ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunitieswhere ideas become impact and potential turns into real results.

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We dont just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.

At ActiveCampaign, we prioritize employees well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, youll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.

-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.

-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.

-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.

-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.

-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.