Manager of Implementation, Voluntary Group Benefits at The Standard – Portland, Oregon

Remote Type: Remote (USA)
Portland, OR
Remote, USA
Time Type: Full time
Requisition ID: REQ006426
Description:

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

In this role you will manage a team of implementation managers and large market consultants across the voluntary benefits division, working closely with internal and external stakeholders to deliver the best client experience possible.

• Supervise implementation team to successfully implement all assigned new customers within established performance goals keeping “big picture” present-day and future state department and organizational needs in mind.

• Manage workflow, track activity, and allocate workloads while identifying risks and areas for potential delays.

• Assess skill level of staff and counsel on appropriate development to assure skills will evolve and meet changing customer requirements.

• Develop a high-performing, motivated, and highly skilled team. Foster a strong work environment with rewards based on The Standard’s values and behaviors.

Skills and Background You’ll Need

Education: Bachelor’s degree in business or related field.

Experience:

• At least 5-7 years of experience in a leadership position.

• At least 5 years of experience working in employee benefits with a preference for those who have worked in voluntary benefits; must have solid understanding of voluntary benefits.

• Proven success in project management and awareness of LEAN methodology.

• Experience working with sales and brokers is preferred.

Key Behaviors of a Successful Candidate

• Proactively provides ongoing constructive, behaviorally oriented feedback to others within the team to increase future performance.

• Recognizes the potential impact of internal and external challenges on future state success of the business unit or function.

• Takes the extra step to anticipate customers’ needs and immediately takes action to resolve breaks in service or mistakes to satisfy customers.

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Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

$97,750.00 - $156,250.00

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.

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