Chronic Care Management (CCM) Coordinator at Trident Pain Center – North Charleston, South Carolina
About This Position
About Us
Trident Pain Center, LLC is dedicated to providing compassionate, comprehensive pain management services to improve the quality of life for our patients. We are seeking a skilled Chronic Care Management Coordinator to support our clinical team and help deliver exceptional care to patients with chronic conditions.
Position Summary
The Chronic Care Management (CCM) Coordinator is responsible for coordinating and delivering high-quality chronic care and/or principal care management services to eligible patients. This role works closely with providers, clinical staff, and patients to ensure timely follow-up, effective care planning, and proactive management of chronic conditions.
Key Responsibilities
- Manage CCM/PCM patient caseloads, ensuring compliance with program requirements and documentation standards
- Conduct monthly CCM outreach, health assessments, and follow-up calls
- Develop, update, and maintain individualized care plans
- Collaborate with providers, RNs, LPNs, and support staff to coordinate patient care
- Track and document all patient interactions in accordance with CMS guidelines
- Monitor patient progress, identify needs, and facilitate referrals when appropriate
- Assist with care transitions and patient education related to chronic disease management
- Support quality improvement initiatives within the practice
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- Paid time off and holidays
- Supportive and collaborative work environment
- Opportunities for professional growth
Location
- Trident Pain Center, LLC
Employment Type
- Full-Time
Requirements
- RN or LPN license (active and in good standing)
- Experience with Chronic Care Management (CCM) and/or Principal Care Management (PCM) required
- Strong communication and patient-engagement skills
- Ability to work independently, stay organized, and manage a high-volume caseload
- Strong clinical judgment and attention to detail
- Proficiency with computers and electronic health records
Preferred Qualifications
- Experience with eClinicalWorks (eCW)
- Experience in Pain Management or related specialty
- Knowledge of Medicare CCM/PCM billing and compliance standards