Program Manager (Case Mgmt & HCS/TxHmL) at Bay Area Rehabilitation Center – BAYTOWN, Texas

Position Summary:
Bay Area Rehabilitation Center (BARC) is looking for a compassionate and experienced Program Manager to lead our HCS and TxHmL programs. In this role, you’ll support a dedicated team, guide high-quality service delivery, and help ensure individuals and families receive the care and support they need to thrive.

This position is ideal for someone who enjoys both leadership and hands-on involvement in case management, while making a meaningful impact in the lives of under served populations.

• Oversee daily operations of HCS and TxHmL programs, ensuring services are high-quality and compliant
• Lead and support case managers, ISS staff, and billing coordination
• Guide the development and monitoring of individualized care plans and Person-Directed Plans (PDPs)
• Ensure clients receive consistent follow-up, advocacy, and coordinated care
• Monitor program performance, service utilization, and documentation standards
• Conduct internal audits and help prepare for HHSC reviews and surveys
• Partner with the billing team to ensure accurate, timely billing and authorizations
• Serve as a key point of contact for families, staff, and external partners
• Foster a positive, collaborative team environment focused on dignity, respect, and equity.

What We’re Looking For:

• Bachelor’s degree in Social Work, Human Services, or related field (Master’s preferred)
• 3+ years of experience in IDD services, with at least 2 years in HCS/TxHmL
• Knowledge of/experience with Health and Human Services Waiver Program
• Previous leadership or supervisory experience
• Strong knowledge of TAC and HHSC requirements
• Experience with case management, care coordination, and compliance
• Excellent communication, organization, and problem-solving skills
• Comfort with documentation systems and basic technology
• Bilingual skills are a plus

• CPR/First Aid certification
• Valid driver’s license and reliable transportation
• Ability to travel locally to homes and program sites as needed

At BARC, we’re committed to creating meaningful change in the lives of the individuals and families we serve. You’ll be part of a team that values compassion, collaboration, and quality care—while giving you the opportunity to grow as a leader and make a real impact every day.