Director Talent Acquisition at UMass Memorial Health – Worcester, Massachusetts

Position Title: Director Talent Acquisition

Location: Worcester, MA Worcester Business Center

Time Type: Full time

Remote Type: Remote Caregivers (Primarily Remote)

Job Category: Human Resources

Job Family: Talent Acquisition

Job Type: Regular

Req ID: R26103964

Description:

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:
Exempt

Hiring Range:
$128,939.20 - $232,107.20
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:
Monday through Friday

Scheduled Hours:
Day Shift, Will Vary

Shift:
1 - Day Shift, 8 Hours (United States of America)

Hours:
40

Cost Center:
99940 - 6165 HR Talent Acquistion

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Talent Acquisition subject matter expert who will provide strategic leadership and business partnership to UMMH hiring teams. Providing vision, leadership, and team management to ensure execution of efficient/effective talent acquisition programs and practices. This includes developing a robust recruitment strategy to support UMMH and driving performance across all talent acquisition disciplines (i.e., talent pipeline, sourcing, branding, assessment & selection, offer negotiation, onboarding and compliance, etc.). As the leader of all talent acquisition activities & initiatives, the Director Talent Acquisition will cultivate and lead a team of highly proficient and experienced Managers in Talent Acquisition that oversee the onboarding coordinators or sourcers and consultants, all focused on the most critical hiring needs of UMMH.

I. Major Responsibilities:

1. Develop and implement effective talent acquisition strategies ensuring effective talent pipeline, sourcing, assessment, evaluation, selection, and onboarding & compliance of the most qualified and diverse talent for UMMH. (30%)
2. Has the responsibility to lead and support managers in developing and improving operations to create optimal performance levels. (20%)
3. Provide strategic direction, talent acquisition expertise, and guidance to key stakeholders on strategic and emerging talent acquisition trends, benchmarks, and other talent acquisition items. (20%)
4. Lead with a continuous improvement mindset, involving the talent acquisition team and hiring managers in identifying process improvements in our hiring practice that will reduce the time to fill and increase the quality of candidates/new hires, such as standardization of the hiring process and improved interviewing tools. (10%)
5. Develop appropriate metrics and tracking mechanisms, service-level agreements and other planning and measurement tools to build accountability and measure results, impact and cost-effectiveness of the hiring process and talent acquisition team. (10%)
6. Develops and maintains procedures to meet regulatory requirements. Ensure compliance with EEO and other regulatory requirements such as Joint Commission, Department of Public Health and oversee progress against goals in the various Affirmative Action Plans. (5%)
7. Has responsibility for planning, monitoring, and managing department budget. (5%)
8. In addition to the above, standard management level responsibilities may include directing and supervising assigned personnel, conducting performance appraisals, scheduling and training. Makes decisions on hiring, transfers, firing, budget, and departmental goals. Carries out entity and system level strategy, fosters a culture of continuous improvement, and promotes the standards of respect. Ensures compliance with regulatory agencies and all health and safety programs.
9. All other duties as assigned.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Bachelor’s degree.
Preferred:
1. Master’s Degree in Human Resources, Industrial Organizational Psychology, Business or related discipline.
2. Relevant professional credentials, such as SHRM-CP, HCI Strategic HR Leadership, HCI Strategic Talent Acquisition, Certified Internet Recruiter.

Experience/Skill:
Required:
1. 8 years+ years recruiting experience in a corporate or agency environment.
2. 2+ management experience; leading people or programs/projects
3. Strong knowledge of local, state, and federal employment laws and regulations.
4. Excellent leadership experience with large, high-volume teams in a complex multi-site organization; experience with the implementation of system-wide recruitment technology.
5. Experience working collaboratively with leaders and teams at a variety of levels, demonstrating inclusion, decisive decision making and strong follow through skills.
6. Experience with computer systems required including we based applications and Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred:
1. HR leadership experience in healthcare organizations and/or in complex organizations. Leading remote teams, a plus.
2. LEAN/Six Sigma experience improving HR processes and customer service.
3. Workday experience highly desirable.

Remote Role: Position requires travel to MA on a quarterly basis and from time to time may require additional trips dependent on business needs.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Working Conditions:

Work is considered (sedentary/light/medium, heavy, very heavy): sedentary/light/medium

Is the majority of time spent dealing directly with patients (Y/N): N

Hazardous: Position likely has exposure to needles, bodily fluids, sickness, potential violence, or other hazardous materials (Y/N): N

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

About Us:

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or "caregiver" fills an important role for our patients and their families every day. Who is a caregiver? It's not just the person who delivers the care. It's all the people who make it work ... and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.