Inside Sales Manager at FlackTek Manufacturing Inc – Louisville, Colorado

ABOUT FLACKTEK

Headquartered in Louisville, Colorado, FlackTek has delivered advanced materials processing solutions since 1996 — bringing 30 years of expertise to the industry. We specialize in high-speed, bladeless centrifugal mixing technology, providing industry leading performance across every stage of development, from R&D to full-scale production.

Since 2019, we’ve designed and manufactured our systems and accessories in our state-of-the-art U.S. facility, combining decades of technical expertise with nationally sourced, high-quality components. The result: the most advanced centrifugal mixing systems on the market, capable of processing volumes from grams to over 1,200 kg per hour, and delivered in record time. FlackTek supports customers worldwide through an extensive global network of materials processing experts. What truly sets us apart, however, is our service and support. From initial demonstrations and model selection to implementation, in-depth training, lifetime technical support, and on-site service, our team is committed to your success at every step. Whether you’re solving complex formulation challenges or scaling production, FlackTek delivers performance and support that goes far Beyond Mixing™

POSITION SNAPSHOT

In this role you will design and lead the systems that power FlackTek’s sales execution and

opportunity creation. You will own the sales operating rhythm across Inside Sales activity,

Salesforce reporting, training, and cross-team coordination to ensure the sales organization

operates with clarity, consistency, and measurable outcomes. This role directly manages the

Inside Sales team while partnering closely with outside sales and marketing to improve

prospecting, lead management, and pipeline creation. By building scalable processes,

enabling the team with the right tools and messaging, and driving Salesforce discipline, you

will help transform sales goals into repeatable systems that accelerate growth.

This role reports to the: Director of Sales & Marketing

PRIMARY OUTCOMES

Inside Sales activity targets achieved or exceeded including calls, touches, and meetings set

Consistent monthly pipeline creation aligned to sales targets

MQL-to-SQL conversion rate improvement and measurable funnel progression

Salesforce data completeness and hygiene greater than or equal to 95 percent across key fields

Sales activity and pipeline KPI dashboards implemented within 6 months and reviewed weekly

Opportunity creation through Inside Sales increases quarter over quarter

CORE RESPONSIBILITIES

Inside Sales Leadership & Performance

Build, develop, and train the Inside Sales team to execute consistent prospecting, qualification, and opportunity creation processes.

Manage and coach the Inside Sales Team toward consistent activity and performance outcomes

Set expectations, run team cadence, and reinforce best practices for prospecting and follow-up

Identify performance gaps and implement targeted coaching and development plans

Sales Enablement & Training

Design and deliver onboarding and ongoing training programs for Inside Sales

Train team on calendar discipline and structured activity management

Train team on messaging, prospect engagement, and customer conversations

Train team on Salesforce processes, workflows, and data hygiene expectations

Develop team technical fluency on product capabilities, use cases, and customer language

Build and maintain a structured training calendar with reinforcement loops

Talk Tracks & Prospecting Infrastructure

Create and maintain talk tracks, discovery frameworks, objection handling, and follow-up templates

Develop segmented call lists aligned to ICPs and priority markets

Build standardized outreach workflows that support repeatable opportunity creation

Lead Management & Cross-Team Workflow

Generate prioritized call lists to support Inside Sales prospecting activity

Manage and vet inbound and outbound lead requests from outside sales

Define lead routing and qualification standards to improve conversion and reduce friction

Sales & Marketing Partnership

Collaborate with marketing to develop content supporting opportunity creation

Provide feedback from prospect and customer conversations to re? ne messaging and campaigns

Identify needs for sales collateral, email templates, scripts, and case studies

Salesforce Ownership: Customers, KPIs, and Reporting

Manage Salesforce reporting and operational discipline across the sales organization

Maintain visibility and workflow management for existing customer accounts in Salesforce

Build and maintain KPI dashboards tracking sales activity and outcomes

Deliver actionable analytics tied to opportunity creation and pipeline performance

Track activity, funnel, quality, and customer engagement metrics to guide team actions

MINIMUM QUALIFICATIONS

Education:

Bachelor’s degree in business, sales, operations, marketing, or equivalent practical experience

Experience:

5+ years of experience in sales operations, revenue operations, sales enablement, or Inside Sales leadership

Technical Skills:

Strong Salesforce competency including dashboards, reporting, workfows, and data management

Experience building sales training programs, talk tracks, and prospecting frameworks

Ability to translate sales data and metrics into operational improvements and coaching actions

Experience collaborating cross-functionally with sales, marketing, and customer teams

Proficiency with Google Workspace and/or Microsoft 365 including document, presentation, and spreadsheet creation and management

PREFERRED QUALIFICATIONS

Preferred Experience:

Experience supporting a technical, manufacturing, or industrial product environment

Demonstrated success improving opportunity creation through Inside Sales operations

Preferred Skills:

Familiarity with segmented prospecting strategies and list generation

Experience designing scalable sales processes and operational systems

SUCCESS COMPETENCIES & FUNDAMENTALS

LOOK AHEAD AND ANTICIPATE: Solve problems before they happen by anticipating future issues, planning for contingencies, and addressing them in advance. Work with appropriate lead times. Preventing issues is always better than fixing them.

DELIVER RESULTS: While effort is important, people expect results. Follow-up on everything and take responsibility to ensure that tasks get completed. Set high goals, use measurements to track your progress, and hold yourself accountable for achieving those results.

GET CLEAR ON EXPECTATIONS: Create clarity and avoid misunderstandings by discussing expectations upfront. Set expectations for others and ask when you’re not clear on what they expect of you. End all meetings with clarity about action items, responsibilities, and due dates.

PRACTICE BLAMELESS PROBLEM-SOLVING: Demonstrate a relentless solution focus rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve processes so mistakes are not repeated. Get smarter with

every experience.

BE RELENTLESS ABOUT IMPROVEMENT: Regularly evaluate the way you work to ?nd ways to improve. Don’t be satisied with the status quo. Guard against complacency and ?nd ways to do things better, faster, and more effciently.

WORK LOCATION, SCHEDULE & TRAVEL

Role Type: Full Time - Exempt

Location: Onsite, in person in Louisville, CO

Schedule: Monday-Friday, 8am - 5pm

Travel: Up to 10%

COMPENSATION & BENEFITS

Compensation:

Annual Base Salary Range: $90,000 - $110,000

Performance Bonus Up to 15% of Annual Salary (Paid Annually)

Bonus Performance Metrics:

TBD within 120 days of start date

Health Bene?ts:

Optional health, dental, and vision insurance plus company-paid virtual and

in-person primary care via Nice Healthcare

Short- and long-term disability and accidental death and dismemberment

insurance

Company Bene?ts:

401(k) Plan with Employer Match

Employee Stock Purchase Plan (ESPP) with company discount

9 annual company-paid holidays

2 weeks of Paid Time Off (PTO) accrued in ?rst year, and 48 hrs of sick time per year

Employee Assistance Plan (EAP)

Company-sponsored events & outings

Weekly work-sponsored team lunch stipend

Optional 9/80 work schedule (eligible after 90-day probationary period)