Web and Digital Experience Specialist at LifeNet Health – Richmond, Virginia

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE

Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.

Together, we are united by a mission greater than ourselves, a purpose rooted in healing.

ABOUT THIS JOB
Location: Virginia Beach, VA or Richmond, VA (on-site)

Department: Enterprise Business Solutions

Schedule: Monday Friday, 8:15 a.m. 5:00 p.m. (ET)

Clinical Status: Non- Clinical

HOW YOULL MAKE AN IMPACT
The Web & Digital Experience Specialist will manage and support the maintenance, operation, and development of our mission-critical websites, portals and e-commerce solutions. This position will lead the day-to-day efforts of our various web experience programs including gathering functional requirements, designing and overseeing development of new experiences, implementing ongoing website content updates, planning, and testing integrations, validating new digital tools, and making key decisions based on user data and feedback. This role on the Enterprise Business Solutions Team will work closely with business stakeholders, IT teams, and external vendors to ensure seamless digital experiences, optimize system performance, and drive innovation through technology solutions.

Your work will have purpose every single day, contributing directly to life-changing outcomes.

WHAT YOULL DO

• Digital Platform Management & Optimization: Manage the day-to-day operations, maintenance, and administration of our website, portal and e-commerce portfolio. Serve as subject matter expert for LifeNet Healths digital platform including frontend and backend technologies. Perform enhancements to existing systems.
• Stakeholder Management: Partner with various internal and external stakeholders including agencies, product managers, and creative teams. Collaborate with IT colleagues to ensure compliance with security and data privacy standards.
• Content Oversight: Conceive and develop new features and extend existing features of LifeNet Health web applications. Audit content to ensure accuracy and consistency across brands. Oversee, edit, and drive onsite content to improve customer engagement through content, SEO and CRO.

WHAT YOULL BRING
Minimum Requirements:

• Bachelors degree
• Five (5) years of project management experience in web design and development

Preferred Experience/Skills/Certifications:

• Bachelors degree in Marketing, Communications, Information Systems, or a related field
• Project Management Professional (PMP), Certified ScrumMaster (CSM), or similar
• Experience working at a digital agency or consulting firm
• Experience using software such as Jira, Drupal, or Magento
  

Key Knowledge, Skills, & Abilities:

• Communication Skills: Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.
• Attention to Detail: Ability to perform tasks thoroughly and with care; checks work to ensure high degree of accuracy/completeness and early/on-time delivery.
• Proficiency in Microsoft Office: PowerPoint, Excel, Word, Outlook, Microsoft Suite.
• Time Management: Able to prioritize multiple, competing priorities and manage time/workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/pitfalls.
• Project Management: Ability to plan, execute and oversee digital projects from inception to completion. Proficient in managing project scope, timelines, risks, and stakeholder expectations while utilizing project management methodologies.

WHY JOIN LIFENET HEALTH

When you join LifeNet Health, you're not just taking a job, youre joining a mission-driven community dedicated to making a global impact through regenerative medicine. Youll be part of a workplace that values authenticity, collaboration, and the drive to make a difference.

We recognize that great work happens when people feel supported. Thats why our total rewards package is designed to help you thrive both professionally and personally.

Heres how we support YOU:

• Affordable Medical, Dental, and Vision Coverage- Comprehensive care that wont break the bank.
• Profit Sharing Plan- Share in the success you help create.
• 403(b) Retirement Plan- Invest in your future with confidence.
• Paid Parental Leave- 6 weeks to bond with your newest family member.
• Corporate Sponsored Events- Celebrate milestones and build connections.
• Generous Paid Time Off- Because balance matters:
  • 18 vacation days (based on position, tenure, and state laws)
  • 9 sick days (subject to local and state regulations)
  • 9 holidays (7 standard + 2 floating)
• Flexible Work Program- For approved roles, how and where you perform best.
• Tuition reimbursement- We invest in your growth and education.
• Career & Leadership Development- Expand your impact and potential.
• Wellness Program- Prioritize your health with holistic resources.
• Employee Assistance Program (EAP)- Support for you and your household.
• Incredible teammates- Collaborate with passionate, dedicated professionals.
  

Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the at-will nature of employment at LifeNet Health.

COMPENSATION

Salary Range: $75,841 to $101,121 annually

Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience. The pay range for this position is $75,841 annually (entry level qualifications) to $101,121 annually (experienced in this role). Actual compensation may be higher based on the successful candidates knowledge and relevant experience.

EQUAL OPPORTUNITY EMPLOYER

LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.