FOH Manager in Waco, Texas at Pivovar LLC

We are seeking a highly organized and customer-focused individual to join our team as a Front of House Manager. As the Front of House Manager, you will be responsible for overseeing the daily operations of our restaurant and ensuring exceptional customer service.

Duties:

- Manage and supervise front of house staff, including servers, hosts, and bartenders

- Train new employees on restaurant policies, procedures, and customer service standards

- Coordinate and schedule staff shifts to ensure adequate coverage during peak hours

- Monitor dining areas to ensure cleanliness and proper setup

- Interact with customers to address any concerns or issues in a timely and professional manner

- Collaborate with kitchen staff to ensure smooth communication and efficient service

- Oversee the handling of cash transactions and reconcile daily sales reports

- Maintain inventory of front of house supplies, such as menus, napkins, and condiments

- Implement strategies to enhance customer satisfaction and loyalty

- Adhere to health and safety regulations

Requirements:

- Previous experience in a similar role within the food service industry

- Strong knowledge of food handling procedures and restaurant operations

- Excellent customer service skills with a friendly and approachable demeanor

- Proficiency in using Toast POS or similar point-of-sale systems

- Ability to effectively manage a team and delegate tasks

- Solid organizational and multitasking abilities

- Knowledge of kitchen management practices is a plus

- Passion for the hospitality industry

We offer competitive pay based on experience and performance. This is a full-time position with opportunities for career growth within our organization. If you are passionate about providing exceptional service in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Front of House Manager!