Fiber Drop Coordinator in Virden, Manitoba at RFNOW Inc.

Fiber Drop Coordinator | Hybrid (Canada) | RFNOW Inc.

Are you the kind of person who thrives on keeping a dozen plates spinning — and somehow makes it look easy? Do you love turning a chaotic schedule into a smooth-running operation? If you're nodding, we'd love to meet you.

RFNOW is bringing fast, reliable fiber internet to homes across Canada — and our Fiber Drop Coordinators are the people who make it actually happen. You'll be the bridge between homeowners getting their first taste of high-speed internet, the field crews bringing it to their doorstep, and the project teams keeping it all on track.

You'll be the heartbeat of our drop installation operation — coordinating, communicating, and problem-solving in real time. A typical day might include:

• Scheduling fiber drop installations and matching the right crew to the right job
• Being the friendly, knowledgeable point of contact for homeowners with questions or access concerns
• Dispatching drop crews and install crews to keep projects moving and SLAs on track
• Monitoring job progress and making sure nothing falls through the cracks
• Keeping clean, accurate records of installations, permits, and customer interactions
• Solving scheduling conflicts and field surprises before they become real problems
• Coordinating daily with construction, splice, and install teams so everyone's rowing in the same direction

We care more about the right mindset than a perfect résumé — but here's what tends to make people successful in this role:

• Experience in telecommunications, construction coordination, or FTTH projects (a real plus)
• Sharp organizational skills and a knack for juggling multiple things without dropping any
• Excellent communication — you can chat with a homeowner and dispatch a crew in the same breath
• Confidence managing several contractors and deadlines at the same time
• Strong customer service instincts and a calm head when things get busy
• Comfort with Microsoft Office; bonus points for project management or dispatch software experience
• Familiarity with fiber construction practices and drop installation processes (we can teach the rest)

• Past experience working with drop crews or subcontractors
• Familiarity with rural builds and homeowner coordination (a big part of what we do)
• Working knowledge of locates, trenching, and underground drops

• Flexible hours that flex with project demands
• Competitive salary based on your experience
• Benefits package (where applicable)
• Real room to grow in one of the fastest-expanding industries in the country

RFNOW Inc. is a successful, dynamic organization helping connect Canadian communities through technology and construction. We work across broadband wireless communication, fibre optics, network architecture and maintenance, directional drilling, cable plowing, line locating, tower building, residential and commercial service connections, and heavy equipment operation and maintenance. There's room here to grow and specialize in directions you might not have imagined.

Learn more at www.rfnow.com.

We'd love to hear from you. Apply through our Career Centre, or send your résumé and the position you're applying for to careers@rfnow.net. You can also visit www.rfnow.com/careers for more career info.

We're excited to hear from you!

RFNOW Inc. is an equal opportunity employer. We welcome applications from people of all backgrounds and abilities. Applicants are welcome to request necessary accommodations throughout our employment process.