Program Manager- Hospitals/Sheltered Producti at GOODWILL INDUSTRIES OF TULSA INC – Tulsa, Oklahoma

Job Summary:

The Program Manager – Hospitals and Sheltered Production overseas and manages Goodwill’s hospital group worksites and the sheltered production programs. This position supervises job coaches and sheltered employees; ensures compliance with applicable federal and state regulations as well as contract requirements; and provides training and support for all program participants. This is a full-time, salaried position with benefits.

Key Responsibilities:

• Supervise and manage community/facility-based vocational programs, including hospital groups and sheltered production worksites.
• Hire, train, evaluate, and supervise program staff, ensuring proper training to support work readiness and skill development.
• Oversee the fulfillment of community-based work to ensure quality and safety standards are maintained.
• Coordinate programs and services for all participants, ensuring person-centered planning is conducted when not completed by funding or referral sources.
• Implement program goals using prescribed strategies and methods.
• Attend planning meetings and provide progress updates on supported workers.
• Maintain accurate records and assist in preparing monthly invoices for services provided.
• Ensure quality assurance for individual files and maintain documentation according to organizational guidelines.
• Enforce and provide training on safety policies, rules, and regulations.
• Complete and submit all incident and accident reports as required.
• Maintain current First Aid and CPR certifications and administer First Aid/CPR when necessary; Goodwill will provide training upon hire.
• Facilitate referrals to additional community resources or Goodwill programs for supported workers when additional services are required.
• Assure compliance with Goodwill’s Safety Program and participate on the Safety as requested.
• Work directly with supported workers when needed.
• Provide support across other programs by covering direct support shifts as needed to ensure continuity of services.

 Other Duties and Responsibilities

• Provide transportation for supported workers as necessary.
• Perform additional duties as assigned.

Education & Certifications

• A bachelor’s degree in a related field is required.
• Experience working with individuals with employment barriers preferred; experience with individuals with developmental disabilities strongly preferred.
• Related experience may be substituted for advanced education on a year-for-year basis

Physical Requirements

• Abilities required: balancing, talking, hearing, stooping, kneeling, crouching, crawling, reaching, handling, finger dexterity, feeling, and vision.
• Strength requirements: Light Work – exerting up to 50 pounds occasionally, up to 10 pounds frequently, and/or negligible amounts constantly for walking, standing, or moving objects.

Special Requirements

• Must be at least 21 years old.
• Valid Oklahoma driver’s license with a good driving record.
• Maintain legally required vehicle insurance, inspection, and registration.
• Eligible for a positive outcome on the State of Oklahoma criminal background check.
• Must comply with Goodwill’s Drug-Free Workplace policy.
• Position is safety-sensitive due to duties that may affect employee or participant's safety and health.
• Maintain required immunization records or approved waivers.