Field Services Technician at Metergy Solutions

Field Services Technician

About Metergy Solutions, LLC. (Metergy)
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. Were a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity. As one of North Americas most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergys clients. This performance has enabled Metergy to issue green bonds and obtain green financing. Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the worlds largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we dont just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. Thats why were thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace thats respectful, inclusive, and high-performing. Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. Were proud of who we are and even prouder of where were headed.
Position Summary
Metergy is seeking a Field Service Technician to provide technical support to clients across the US. This entry-level position includes comprehensive training to ensure success. The role requires flexibility, including the ability to travel out of state and respond to service requests during non-standard work hours.Duties and Responsibilities:

• Commission new installations of meters and metering systems.
• Coordinate with the data center to verify remote reading capabilities of systems.
• Diagnose installation errors and meter defects quickly and accurately.
• Determine appropriate actions for improperly installed, damaged, or defective meters.
• Provide detailed service reports in the reporting system.
• Respond to emergency disconnect/reconnect requests and other service needs outside regular work hours.
• From time to time, this position may require overtime hours including being on-call on weekends.
• Maintain a professional demeanor when working with clients, contractors, maintenance staff, property managers, and tenants.

Skills and Qualifications (Required):

• Valid NY Driver's License and good standing with Zipcar.
• OSHA 30 and SST 10 certifications.
• Critical thinking and troubleshooting skills.
• Exceptional organization and customer service skills.
• Hands-on experience testing and repairing electrical devices or installations.
• Ability to use a voltmeter and basic hand tools.
• Proficiency with Microsoft Word and Excel.

Skills and Qualifications (Preferred):

• Technical associate degree or equivalent experience in electrical work, electronics repair, or a similar field.
• Leadership or project management experience.
• Familiarity with software diagnostics and serial communication terminals.

Benefits & Perks
Excellent health coverage and life insurance benefits no waiting period! Company-paid Long-Term Disability and Basic Life Coverage Flexible Spending Account (FSA) options 401K plan with immediate company match Generous Paid Time Off Plan plus 10 paid holidays Summer hours to enjoy the weather Regular Social events - happy hours, summer & holiday parties, & more
Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.
$23 - $25 an hour