Junk Removal and Route Sales at 1-800-GOT-JUNK? – Wilmington, Massachusetts

Company Position: Join the world’s largest junk removal company! Southwind, the proud owner of 1-800-GOT-JUNK?, is expanding across 50+ US locations, and we’re looking for passionate individuals to help drive our growth. We’re dedicated to exceptional customer service and providing an empowering workplace for our employees.

Position: Customer Experience Leader
Location: Wilmington, MA
Pay Range: $15.50/hr -$31/hr total compensation

Job Description:
Are you ready to step into a hands-on, exciting, and rewarding career? As a Customer Experience Leader at 1-800-GOT-JUNK? in Wilmington, MA, you’ll play a key role in delivering outstanding customer service while driving sales. No experience? No problem! We offer full training to help you succeed. You will participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

What We’re Looking For:

• Sales-Driven: Passionate about sales and delivering exceptional customer experiences.
  
• Customer-Focused: Friendly, approachable, and dedicated to delivering outstanding service.
  
• Energetic: Physically fit, enthusiastic, and ready to take on a variety of tasks.
  
• Dependable: Reliable, hard-working, and a positive contributor to our team.
  
• Strong Communicator: Excellent problem-solving and organizational skills.
  

Key Responsibilities:

• Deliver WOW Service: WOW customers with your friendly attitude and high-quality service.
  
• Drive and Load Trucks Safely: Team up with colleagues to ensure efficient and safe truck operations.
  
• Junk Removal: Perform physical tasks such as lifting junk (up to 50 lbs) from residential and commercial properties.
  
• Sales Advocacy: Represent 1-800-GOT-JUNK? professionally, provide accurate estimates, and exceed customer expectations.
  
• Safety First: Follow all safety protocols and maintain a professional appearance in uniform.
  
  

Why Join Us?

• Dynamic Work Environment: Enjoy a fast-paced, fun, and varied workday filled with new challenges and opportunities.
  
• Great Pay: Competitive pay up to $31/hr total compensation
  
• Recognition: Be part of a team that’s been recognized as one of the "Best Places to Work" and a "Fast 50" company.
  
• Comprehensive Benefits: Health insurance, retirement plans, and more!
  
• Career Growth: We encourage growth from within and support your career advancement.
  

Southwind is an Equal Opportunity Employer—we welcome diversity and encourage applicants from all backgrounds to apply. We’re also proud to be a Veteran-friendly company.

Qualifications:

• Must be at least 21 years old.
• Valid standard driver’s license.
• Previous customer service, labor, or sales experience is a plus.
• Ability to lift up to 50 lbs repeatedly.
• Experience in delivery, warehouse, moving, or general labor is a plus.