Director of Global Supply Chain Operations - Bangkok, Thailand at Phononic, Inc. – Bangkok, Nonthaburi

Phononic is revolutionizing AI datacenter cooling solutions and deployments at Hyperscale cloud service providers, Foundation model providers and Neocloud companies. We have an immediate opening for a Director of Supply Chain Operations in our Bangkok, Thailand office. This role will be responsible for managing the day-to-day activities to support Phononic’s contract manufacturer of thermoelectric modules; tackling inventory, quality, cost, communications, and order fulfillment. The person will also support factory expansion projects in Thailand and lead critical supplier communications throughout Asia, tracking supplier corrective actions, support planning and aid negotiations, as well as support escalation requests and support formal supplier QBRs. The successful applicant will have experience in many areas, including manufacturing, supply chain, and operations.

Responsibilities

• Day-to-day support and management of thermoelectric module contract manufacturer in Thailand.
• Managing team of procurement, customer operations, and supply chain specialists.
• Facilitating POs placed between Phononic and contract manufacturers to ensure alignment on finished goods and raw materials
• Identifying and monitoring supply chain risks
• Ensuring smooth implantation of engineering change orders (ECO) and understanding their impact to the supply chain, inventory, and deliveries
• Monitoring WIP and inventory to drive customer delivery commitments
• Day-to-day support of SE Asia suppliers that supply components for thermoelectric modules
• Expediting critical deliveries and tracking deliverables of supplier led improvement projects
• Occasional on-site support to escalate issues and help with corrective actions
• Issue and facilitate supplier corrective action requests (SCARs)
• Negotiate directly with Phononic’s Asia-based suppliers
• Project manage cost savings initiatives with suppliers
• Help facilitate quarterly business reviews with CMs and key suppliers
• Work with Engineering, Operations, and Supply Chain to support Supply Chain improvement initiatives
• Support company's ISO initiatives through continuous improvement, risk-based thinking, and auditing
• Strategic ownership
• Capacity & scalability strategy
• Cost structure & margin protection (BOM, labor, logistics, scrap)
• Risk posture (single source, geo risk, machine and material EOL, tooling, materials)
• Process Architect
• Material planning ownership
• Change control triggers (ECO, EOL, supplier changes)
• Cost & Inventory Guardian
• CM BOM cost accuracy & change tracking
• Cost reduction roadmap

• A minimum of 7 years of experience in the management of contract manufacturers, global sourcing, and supplier management for a manufacturing environment.
• Results and detailed orientation, process rigor, supplier relationship management, cross-functional communication, hands-on, and accountability in a fast-moving environment.