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What is the role of a Service Technician at Bonded Filter Company?

The Service Technician position at Bonded Filter Company is a Full-time or part-time position opportunity in the relevant field.

Where is this Service Technician job located?

Atlanta, Georgia, 31150, United States

What type of employment is offered for this Service Technician role?

Full-time or part-time position

What industry does this Service Technician position belong to?

This role spans multiple industries.

Service Technician job near me in Atlanta, Georgia at Bonded Filter Company

Service Technician - Dedicated Industrials/Schools

Job Title

Service Technician - Dedicated Industrials/Schools

Department

Dedicated Operations

Location

Assigned Territory / Customer Sites

Work Arrangement

Field-Based / Onsite

FLSA Status

Non-Exempt (Hourly)

Travel

Daily territory travel; occasional overnight travel (approximately 15%)

Reports To

Regional Service Manager (RSM)

Schedule

Full-time, route-based schedule; early starts and occasional overtime, evenings, or weekends may be required

Position Summary / Why This Role Matters

BFC Solutions is looking for a dependable, safety-minded Service Technician to support our Dedicated Division serving industrial and school customers. This field-based role completes scheduled filter service and related maintenance tasks at assigned customer locations, helping customer facilities operate safely and efficiently. Service Technicians represent BFC Solutions on site, so reliability, professionalism, and attention to detail are critical. This role is a strong fit for someone who enjoys hands-on work, route-based service, and working independently while staying connected to a supportive operations team.

What You Will Do

Route Service & Field Execution

Follow assigned daily and weekly route schedules; arrive on time and complete services within expected service windows.Perform scheduled filter service and related maintenance tasks, including removing and replacing filters, cleaning housings, inspecting units, checking airflow and fit, and verifying proper operation.Load, unload, and organize filters, tools, and supplies; maintain accurate inventory and return or transfer materials as required.Provide route coverage and support for other territories as needed, including occasional overnight travel.

Customer Service & Site Requirements

Service industrial and school customer sites professionally, respectfully, and in accordance with customer-specific site requirements.Communicate clearly with customer contacts, protect customer property, and leave work areas clean and orderly.Identify and communicate service issues, equipment concerns, and customer needs to the Regional Service Manager and appropriate internal partners.

Safety, Quality & Compliance

Use required personal protective equipment (PPE) and follow all safety rules, job hazard analyses (JHAs/JSAs), and customer site requirements.Operate a company vehicle safely, maintain an acceptable driving record, complete required vehicle checks, and report vehicle issues promptly.Escalate safety incidents, near-misses, customer complaints, and quality concerns immediately; participate in investigations and corrective actions when needed.Maintain tools and equipment in safe working order; inspect, calibrate, and request replacements or repairs as required.

Systems & Documentation

Document work performed, time, service outcomes, and issues in company systems, including BFConnect, SafetyCulture, or equivalent mobile tools.Use mobile applications and handheld devices accurately to support timely reporting, route completion, and customer service records.Participate in required training, ride-alongs, certifications, recertifications, and continuous improvement efforts.Perform other duties as assigned consistent with the scope of the role.

What We Are Looking For

Required

High school diploma or GED required.Valid driver’s license with an acceptable motor vehicle record (MVR) required.Ability to pass pre-employment background screening, drug/alcohol testing, and any customer-required screenings.Ability to successfully complete and maintain the JLA/FBI background clearance required for school customer sites.Mechanical aptitude and ability to use hand tools, read basic work instructions, and follow standard procedures.Comfort using mobile applications and handheld devices to document work.Strong customer service skills, reliability, professionalism, and attention to detail.Ability to meet the essential physical, travel, and schedule requirements of the role, including lifting and moving up to 50 lbs., daily territory travel, and occasional overnight travel or overtime.

Preferred

1+ year of experience in field service, installation, maintenance, route-based service, or a similar customer-facing role preferred.Experience working in industrial, commercial, school, or other controlled-access customer environments preferred.Experience performing filter service, preventive maintenance, or related HVAC/refrigeration support tasks preferred.

Success Measures

Services are completed safely, accurately, and within customer service windows.Work documentation, time records, route notes, and service outcomes are complete and accurate.Customer sites are serviced professionally, with issues escalated promptly and work areas left clean and orderly.Safety expectations are followed consistently, including PPE use, driving safety, incident reporting, and site-specific requirements.Inventory, tools, and equipment are maintained in good working order.

Physical and Work Environment Requirements

Field-based role performed at customer locations, including industrial, commercial, and school environments, and while driving between stops.Work may be performed indoors and outdoors in varying weather conditions, with potential exposure to dust, fumes, noise, moving equipment, and cleaning or maintenance materials.Frequent standing, walking, sitting while driving, handling/gripping, bending, and reaching; occasional climbing, crawling, kneeling/squatting, and pushing/pulling.Must be able to lift and move up to 50 lbs. using safe lifting techniques.PPE is required frequently and may include gloves, eye protection, hearing protection, safety footwear, and respirators when required by task or site.Work schedule is full-time and route-based; early starts, overtime, evenings, or weekends may be required based on customer needs and business demands.

Equal Opportunity and Important Notices

BFC Solutions is an Equal Opportunity Employer and makes employment decisions without regard to any status protected by applicable law.Employment is at-will unless otherwise stated in a signed written agreement.Offers may be contingent on job-related background screening, drug screening, motor vehicle record review, and customer-required clearances, including JLA/FBI background clearance where required, consistent with applicable law.This posting is intended to summarize the role and is not a contract of employment. Duties and requirements may change based on business needs.

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Service Technician in Atlanta, Georgia at Bonded Filter Company

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