Automotive Receptionist-Full Time in Aurora, Illinois at Roush Auto Group

Receptionist

Job Summary:

This job requires a patient and a stable work style, and consistency in dealing with a repetitive routine. The role demands a cooperative, agreeable, and sympathetic listener who gets along with others and enjoys being helpful.

Benefits for Full-Time Receptionist

• Closed on Sundays
• Paid Time Off
• Employee Stock Ownership Plan
• 401k Program
• Employee Referral Program
• Parts, Service and Sales Discounts

Qualifications

• Excellent phone, verbal communication, and listening skills.
• Strong customer service focus, willingness to serve fellow staff.
• Professional, good work ethic
• Punctual, reliable
• Good organizational skills, time management
• Ability to multi-task, handle pressure

Primary Responsibilities

• Answer and direct phone calls in a polite and friendly manner
• Listen and be empathetic to customer complaints and forward accordingly.
• Welcome visitors in a warm and friendly manner and answer any questions.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Operate standard office equipment on a regular basis, including printers and a computer.
• Perform clerical duties including data entry and other related duties as assigned.
• Performed inter-departmental communication to facilitate internal processes.

Requirements

• Available to work a flexible schedule including some evenings and Saturdays.
• Available to work Holidays, except Thanksgiving Day, Christmas Eve and Christmas Day, New Years Day, July 4th