Personal Lines Account Manager at Patriot Growth Insurance Services – Hollywood Park, Texas

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Position Overview: We are seeking a detail-oriented Personal Lines Account Manager to join our team. The Personal Lines Account Manager will be responsible for managing a portfolio of personal insurance accounts, ensuring client satisfaction, and identifying opportunities to expand business within existing accounts.

If you are a driven individual with a passion for providing excellent customer service and have a background in the insurance industry, we encourage you to apply for the Personal Lines Account Manager position.

Work Arrangement: This is a full-time position working in our office located in San Antonio, TX.

Professional Responsibilities:

• Develop and maintain positive relationships with clients to ensure their insurance needs are met.
• Review and analyze insurance policies to provide appropriate recommendations to clients.
• Quote policies and identify optimal carrier and coverage.
• Process policy changes, renewals, and cancellations accurately and in a timely manner.
• Handle policy rewrites as needed including collecting payment information, binding the policy and collecting all necessary documents/signatures.
• Collaborate with the sales team to identify cross-selling and upselling opportunities.
• Stay up-to-date on industry trends and changes in insurance policies.

Qualifications and Requirements:

• Bachelor's degree in Business Administration, Finance, or related field preferred.
• Proven experience in the insurance industry, particularly in personal lines.
• Active Property & Casualty License
• Strong understanding of insurance policies and regulations.
• Excellent interpersonal and communication skills (both oral and written)
• Proficient with use of Microsoft Office Suite and products
• A passion for being part of a team that drives our company to industry leadership
• Ability to establish and maintain effective working relationships with both peers and clients
• Authorized to work in the U.S. without sponsorship

Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.