Account Executive, Healthcare at ISSA – Rosemont, Illinois

ISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world views cleaning. The association represents businesses, organizations, and professionals across the entire cleaning industry chain, including manufacturers, manufacturer representatives, wholesalers, distributors, in-house service providers, building service contractors, residential cleaners, and more.

ISSA Healthcare is a recently established association initiative that brings together leaders, experts, and professionals from every corner of the healthcare sector—including key stakeholders from the cleaning and facilities solutions industries— to advance patient safety worldwide through improved environmental hygiene. Our platform empowers a diverse community to collaborate and share scientific, evidence-based strategies to disrupt the transmission of pathogens in air, water, and surface environments.

Job purpose

The Healthcare Account Executive at ISSA drives improvements in healthcare environmental hygiene and patient safety by delivering solutions to healthcare facilities of all types. This role involves engaging infection preventionists, facilities directors, environmental services supervisors, and building service contractors (BSCs), Patient Quality professionals and C-Suite Executives to address healthcare-associated infection (HAI) challenges and achieve operational, safety, and regulatory compliance.

Using consultative sales skills and in-depth knowledge of infection prevention and facility operations, the Account Executive builds long-term partnerships, assesses facility-specific needs, and delivers relevant ISSA Healthcare solutions and services. By serving as a trusted advisor, the Account Executive expands ISSA's market presence and enables healthcare clients to achieve measurable improvements in infection prevention and environmental safety.

Duties and Responsibilities

Develop and maintain strong relationships with decision-makers and influencers across healthcare facilities and networks.

Engage with professionals in facilities management, infection prevention, quality/patient safety, nursing leadership, and environmental services to identify needs and provide tailored solutions.

Drive sales of:

Team Gap Training™ (including Advisory Services)

Three-Tier Environmental Hygiene Training Program

Advisory services and ongoing educational programs

Special events and engagement initiatives in collaboration with ISSA’s supply-chain sales team

Additional healthcare-oriented solutions for members of the cleaning and facility solutions industries.

Identify and cultivate new business opportunities within healthcare systems, networks, and support current Building Service Contractors (BSCs) as they enter or expand their healthcare business services in healthcare.

Represent the organization at industry events, conferences, and healthcare-focused forums.

Collaborate with internal teams to support sales strategy and program implementation and further development.

Other duties as assigned.

Qualifications

3-5 years of experience working in and/or selling to healthcare organizations, with an in-depth understanding of healthcare hierarchies and decision-making structures.

Proven ability to engage with and sell to professionals in:

Facilities Management

Infection Prevention

Quality/Patient Safety

Directors of Nursing

Environmental Services

Solid foundation of healthcare knowledge supported through specialized training and ongoing education, such as:

ASHE (American Society for Health Care Engineering) training programs

APIC (Association for Professionals in Infection Control and Epidemiology) training programs

AORN (Association of PeriOperative Registered Nurses)

Active involvement in at least one professional healthcare organization.

Familiarity with infection prevention protocols, compliance standards, and ability to research and navigate case studies and research focused on Environmental Healthcare Hygiene.

Skills & Competencies

Mandatory

Strong consultative sales ability with experience in solution-based selling.

Exceptional communication, presentation, and relationship-building skills.

Self-motivated, results-driven, and able to manage a sales pipeline independently.

Adept at tailoring conversations to the concerns of diverse healthcare professionals.

Organized with excellent time management skills, able to prioritize across complex networks.

Preferred

Background in commercial cleaning, healthcare, environmental hygiene, infection prevention, or facilities management.

Existing professional network within healthcare facilities and/or BSCs.

Keywords: Healthcare, Salesforce, Fonteva, ASHE, APIC, Environmental Hygiene, Infection Prevention, PeriOperative nursing, healthcare-associated infection