Medical Assistant - Busy Nephrology office! at Rocky Mountain Kidney Care – Lone Tree, Colorado

Rocky Mountain Kidney Care is looking to fill a Medical Assistant position!

Our Medical Assistant is an essential part of a multidisciplinary team that provides patients with high quality patient care. We’re looking for a professional who understands the value of compassionate service and who believes patients should be treated as people rather than numbers in a file. The job includes significant amounts of multi-tasking; therefore, the ideal candidate will be highly organized yet able to provide personalized service to everyone encountering our practice. Join our team where your skills will make a meaningful difference in the lives of our patients!

ADMINISTRATIVE DUTIES

• Greet, coordinate, schedule, and reschedule patient appointments, maximizing clinician availability and ensuring alignment with client needs.
• Assist with medical administrative support tasks such as filing, faxing, and scanning documents
• Ensure compliance with HIPAA regulations to protect patient confidentiality
• Handle inquiries from patients regarding appointments, services, and general information
• Collaborate with healthcare providers and practice manager to ensure smooth patient flow and efficient operations
• Maintain accurate and up-to-date scheduling records, promptly communicating any changes to clients and clinicians.
• Provide patient support services which may include registration assistance, patient portal assistance, patient check out and follow-up visit support.
• Support health insurance management functions by collecting patient insurance information, documenting the patient’s method of payment and/or collecting copays and other payments.
• Receive inbound and/or places outbound patient calls to schedule appointments or procedures, complete registration functions and to route calls as appropriate.
• Perform data entry functions, including entering patient demographic information and patient updates in a medical records system.

CLINICAL DUTIES

• Room patients timely and efficiently
• Take patient vitals including height, weight, blood pressure, temperature, and pulse ox.
• Verify current medications, supplements, and medical history for patients.
• Perform urinalysis on patients and prepare slides for review
• Assists in identifying problems; insurance information and appropriate referrals have been completely and accurately obtained.
• Provides customer service in person by phone or email; assists customers, patients, families, providers, and staff with clinical questions, medications, and test results
• Help patients schedule and coordinate referrals, labs, imaging, procedures, screening appointments, dialysis, and hospital direct admissions.
• Process prior authorization and appeals for medications
• Triage patient calls for pharmacy requests, test results, medical questions, and concerns as directed by the physician; document outcomes in EHR.
• Assists in the maintenance of all logs and records for OSHA
• Adheres to and follows sterilization and disinfection practices throughout the facility.
• Adheres to bio-hazardous or red bag waste policy and procedure for properly disposing of biomedical waste.
• Utilize medical terminology effectively in documentation and communication

*Please note that this is not an all-inclusive list of the responsibilities of the position.

QUALIFICATIONS

• High school diploma/GED required
• Current Medical Assistant Certification or agreement to certify within 6 months of hire.
• Minimum of 1 year experience in medical assistant role (Experience in a specialty clinic preferred)
• Bilingual preferred
• Experience in a fast-paced, patient-centered/customer-service focused clinic
• Possession of strong organizational skills including the ability to prioritize tasks based on importance.
• Knowledge and use of electronic medical records (familiarity with Athena & Epic preferred)
• Knowledge of Insurance referral and authorization process is preferred.
• Experience with medical records, faxes, authorizations, and referrals are a must
• Strong knowledge of clinical/medical practice operations, procedures, terminology, and administrative procedures.
• Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
• Ability to be proactive and take initiative.
• Exhibit high level of quality through attention to detail and monitoring of work.
• Excellent verbal and written communication, as well as exceptional interpersonal communication skills.
• Ability to work independently on assigned tasks as well as to accept directions on given assignments.

Physical Job Requirements:

• Work is performed in a clinic and office setting.
• Must be able to sit, stand, and walk for long periods of time.
• Ability to accurately type, write, and use general office equipment is necessary.
• Extensive telephone communication is required.
• Must be able to lift 25lbs.
• Reasonable accommodations may be made for individuals with disabilities

What we can offer:

• Competitive compensation plans
• Competitive medical, dental, and vision plans
• Generous paid-time off
• 401k Retirement Plan with a generous company match
• Opportunities for advancement

Liberty Administrative Services, LLC provides an inclusive and safe environment for all applicants and employees. Liberty Administrative Services, LLC treats all individuals equally without regard to race, color, religion, sex (gender identity, gender expression, transgender), sexual orientation, age, pregnancy, parenthood, marital status, national origin or ancestry, citizenship status, disability, military status, genetic predisposition or carrier status or any other impermissible factor according to applicable law.

For applicants in need of assistance or special accommodations for any part of the application process because of a medical condition or disability, please send an email to HR@LibertyAdminServices.com to let us know the nature of your request.