Senior Care Expert (Franchise Business Consultant) at Amada franchise inc – San Clemente, California

Who We Are

AMADA Franchise Inc. (AFI) is built on purpose, performance, and people. We are Compassionate and Charitable — we love serving others and always do what is right for the client, our franchise partners, and our team.

We are Competitively Driven to Be the Best, holding high standards for ourselves while working as a team to continuously improve.

We operate with Urgency in All Things, taking immediate action and proactively solving challenges.

We embrace an Old School Entrepreneur Mentality — we outwork others, do more with less, and believe effort today creates results tomorrow.

We are Confidently Humble and Grateful, optimistic about what we can achieve while always striving to grow.

If you are passionate about senior care, accountability, and helping business owners succeed, we invite you to apply for the Franchise Business Consultant role.

The Franchise Business Consultant (FBC) serves as the strategic bridge between AMADA Franchise Inc. (AFI) and our community of franchise partners. This role provides operational analysis, business coaching, and performance support to improve caregiver recruiting and retention, sales growth, financial performance, and overall operational benchmarks—while protecting brand integrity and system standards. This role may be remote and requires approximately 25% travel to support franchise partners through site visits, training, and performance meetings.

You will support approximately 25–35 franchise partners and play a key role in driving consistent execution of AMADA’s 3 Pillars of Success: Caregiving, Sales, and Operations.

Franchise Partner Coaching & Support

• Conduct bi-weekly performance meetings with assigned franchise partners
• Train and reinforce best practices aligned with AMADA’s 3 Pillars of Success
• Analyze KPIs and financial reports to identify performance gaps
• Conduct bi-annual Profit & Loss (P&L) reviews
• Recommend strategic improvements to increase revenue and operational efficiency
• Ensure compliance with Franchise Agreements and brand standards

Performance & Analytics

• Track and report required KPIs during weekly Training & Support meetings
• Compare actual performance to projections and benchmarks
• Develop actionable improvement plans

Training & Engagement

• Participate in and facilitate AMADA U trainings
• Lead Peer Performance Groups as assigned
• Support planning and execution of the Annual Franchise Conference
• Conduct site visits as directed

Required Qualifications

• Bachelor’s degree OR 5+ years of experience in sales and operations training
• Experience in senior healthcare or private duty home care (strongly preferred)
• Franchise experience (preferred)
• Ability to analyze financial statements and operational metrics
• Strong coaching and interpersonal communication skills
• Excellent organizational and time management skills
• Willingness to travel approximately 25%

Core Competencies for Success

• Job Knowledge – Deep understanding of senior care operations and business performance
• Analytical Skills – Ability to evaluate data, identify trends, and recommend strategic solutions
• Organizational & Schedule Management – Effectively manage multiple franchise relationships and deadlines
• Follow-Through – High level of accountability and ownership
• Teamwork – Collaborative and solutions-oriented
• Communication – Clear, concise, professional verbal and written communication

Comprehensive Benefits Package Includes:

100% Employer-Paid Medical, Dental & Vision Coverage (Employee Only)
Competitive bonus opportunity
Paid time off
EAP

Why Join AMADA?

This is more than a consulting role. It is an opportunity to:

• Influence and grow a national senior care brand
• Coach business owners to achieve meaningful results
• Make a direct impact on caregivers, seniors, and families
• Work within a mission-driven, values-based organization

If you are a strategic thinker, a strong coach, and passionate about senior care excellence, we invite you to apply.