Client Success Manager in Austin, Texas at Function Health

Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. We are redefining how individuals understand, measure, and improve their health by moving beyond reactive care and enabling proactive, data-driven insight into human biology. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024, and is venture-backed by Andreessen Horowitz (a16z). Hundreds of thousands of members have joined Function to take control of their health.

Through advanced diagnostics, deep biomarker testing, longitudinal data, and AI-enabled insights, Function equips members with actionable intelligence to take control of both the quality and length of their lives.

Function recently announced a $298M Series B and is entering its next chapter of growth. We are growing our team and seeking out world-class talent that deeply believes in our mission to positively impact global health, has a relentless bias toward action, and a growth mindset. Function fosters a collaborative and dynamic environment where every day we build the future.

We are seeking a creative and passionate Client Success Manager to join our growing team. You will work directly with our B2B clients (including employers, channel partners, and brokers) to enroll employees, maintain high client satisfaction, and expand account opportunities.

The ideal candidate can effectively manage a diverse portfolio of clients toward program excellence, personalize awareness and enrollment strategies, work cross-functionally to get the job done, navigate ambiguity, and excel in a fast-paced environment. As an early member of our team, your contributions will play a critical role in shaping the future of our client and member experience as we scale from hundreds of thousands of members to millions.

Applicants seeking an easy job, a big corporation, a slow pace, or predictable 9-to-5 hours need not apply. This role requires energy, talent, and a genuine passion for Function's mission. Please note -- Travel is expected for this role on an occasional basis, approximately every other month.

We value our team at Function and offer a competitive salary and benefits package, flexible working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people’s lives, we would love to hear from you.

At Function, we celebrate diversity and are committed to building a diverse and inclusive workforce. As an equal opportunity employer, we do not discriminate on the basis of race, color, gender identity, ancestry, religion, age, sexual orientation, national origin, disability, marital status, Veteran status, or any other occupationally irrelevant criteria.