John Galt/O Street - Order Processing Clerk at Omaha Steaks – Omaha, Nebraska
Explore Related Opportunities
About This Position
Location:10909 John Galt Boulevard, Omaha, NE, 68137, US
Pay:$16.00/hour
Schedule: Please plan to work Monday - Friday from 8 am - 3 pm, depending on workload. Some OT and weekends may be required during seasonal projects.
Job Summary:
- Reviews, analyzes, and interprets all direct mail, internal, stores, B2B, and online orders. Verifies relevant information against source documents, history files, and system data files. Enters appropriate data into computer, verifying the data to ensure the timely, efficient, and accurate processing of orders and/or inquiry requests.
Essential job duties include:
- Verifies all pricing, selection and source code information on orders using available source documents and system data files. Maintains attention to detail to ensure that correct items, pricing and addresses are applied to avoid customer claims.
- Enters orders, interpreting order forms mailed in by customers and emails done by internal representatives from other departments.
- Processes gift certificates to include redemptions that are mailed, faxed, emailed, from accounting and specialized certificates, including gift certificates issued from the B2B Department.
- Analyzes, corrects and releases orders, including batch correction, quality control and watch queue orders. Processes customer maintenance using all available resources.
- Researches orders, scans buyer ID for buying history, comments and purchasing patterns to ensure against fraud and duplication of orders. Verifies funds on large or suspect orders.
- Demonstrates a consistent positive attitude to support a productive work environment. Cooperates, communicates and works well with coworkers. Treats all employees and customers respectfully. Meets expectations for attendance and punctuality.
Knowledge, Skills and Abilities:
- High school diploma or equivalent
- Prior experience in data entry
- 10 key adding machine skills
- Keyboarding skills
- Knowledge in Excel
- Ability to problem solve.
- High attention to detail.
- Excellent communication skills
Our Commitment to Equal Opportunity & Your Privacy
EEO Statement:
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.
Privacy Policies: