Community & Online Reputation Manager | SpringWater team | Based in Lithuania at Hostinger – Kaunas
Hostinger
Kaunas, Lithuania
Posted on
NewJob Function:Executive/Management
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About This Position
Do you believe brand growth is built through real conversations, not only through campaigns? Keep reading 😉
We’re looking for a community-led growth & reputation manager who sees forums, review platforms, and brand voice as powerful distribution channels. If you’re excited by high autonomy, fast learning, and visible impact - you’ll feel at home here.
About the company 🚀​​
SpringWater is a sister company of Hostinger, and we are looking for a team member to join a role at an acquired company in the affiliate marketing software space. This company is a small but mighty international team with an even mightier goal: turn a strong SaaS product into a growth machine. To achieve that, we're looking for a results driven hands-on marketing specialist who understands how conversations shape perception - and how perception drives growth.
Your role
You’ll own how our brand shows up in user-driven spaces across the internet - from Reddit threads and Quora discussions to Trustpilot reviews and LinkedIn updates. Your mission is simple: create visibility, build trust, and turn online discussions into sustainable growth.
Your day-to-day- Own and grow our presence in forums and user-driven platforms - Develop and execute a strategy for participating in Reddit, Quora, niche forums and communities, and relevant Facebook Groups. Identify high-intent discussions, contribute value-driven insights, and ensure our brand is visible in the right conversations.
- Create buzz in the right places - Proactively spot opportunities to join trending or relevant discussions. Seed thoughtful threads, ask smart questions, and spark conversations that increase awareness and referral traffic over time.
- Manage review and reputation platforms - Own our presence on platforms like Trustpilot and other review sites. Monitor sentiment, respond strategically to reviews, and help shape how our product is perceived publicly.
- Amplify company voice - Write and collaborate on posts for the LinkedIn, communicate product updates in a way that sparks engagement, and manage conversations from our company account with a strong, consistent voice.
- Engage across social channels with intent - Monitor and respond to comments, messages, and mentions across LinkedIn and other platforms while focusing on meaningful interactions that build credibility and trust.
- Navigate community dynamics with care - Understand moderation rules, platform culture, and unwritten norms. Build presence authentically and compliantly, earning trust in spaces where audiences are skeptical of marketing.
- Collaborate across marketing and growth - Work closely with content, SEO, and marketing colleagues to align community discussions with broader campaigns, product updates, and growth initiatives.
- Measure impact and optimize - Track referral traffic, engagement, sentiment, and conversation impact. Test approaches, double down on what works, and continuously refine your strategy to scale organic growth.
- 3+ years of experience in community-driven marketing, online reputation management, forum engagement, or organic growth.
- Deep understanding of Reddit, Quora, Facebook Groups, niche forums, and review platforms, including moderation rules and best practices.
- Experience managing platforms like Trustpilot and responding publicly to customer feedback.
- Ability to write in an authentic voice and adapt tone across platforms.
- Strong understanding of SEO fundamentals and how forum visibility impacts search presence.
- Excellent research skills to identify relevant discussions, trends, and growth opportunities independently.
- Exceptional written English with strong attention to nuance and tone.
- A strategic mindset combined with hands-on execution, to both design the approach and do the work.
- Self-starter mentality, be proactive, curious, and comfortable operating with high ownership.
- Interest in technology, online behavior, and how digital conversations influence buying decisions.
- Real impact: High-impact ownership in a small team working closely with leadership - your work is visible, directly shapes growth. You influence decisions and priorities, not just execute tasks.
- Growth ownership: Real growth marketing experience - focus on demand creation and distribution, not busywork.
- Freedom: Freedom to experiment and scale wins - test ideas fast and double down on what works.
- Flexibility: Remote-first setup - work where and how you’re most effective.
- Growth support: Real room to grow, with a learning budget to improve execution.
- Flat structure: Direct access to decision-makers, and the ability to influence direction without layers of approval.
- Gross salary from 2500 EUR/month, depending on your experience and skills.
Get ready to take your personal and professional growth to new heights! Join us and be part of our journey 🚀
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Job Location
Kaunas, Lithuania
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