Human Resources/Student Employment Specialist at Elizabethtown College – Elizabethtown, Pennsylvania

The Human Resources Department at Elizabethtown College invites applications for a Human Resources/Student Employment Specialist.

The primary purpose of this position is to perform administrative tasks and services to support effective and efficient operations of the college’s human resources department. The HR/Student Employment Specialist will operate in a team environment, working under tight deadlines, with confidentiality and discretion to always being maintained. This position will be full-time, in-person, Monday-Friday 8:30am-4:30pm.

For full consideration, please provide cover letter, resume and contact information for (3) references.

ESSENTIAL FUNCTIONS

• Act as the face of the department by welcoming, greeting and professionally directing all visitors in the department with professionalism and impeccable customer service
• Maintains accurate up-to-date human resource files, records and documentation
• Maintains the integrity and confidentiality of human resource files and records
• Answers frequently asked questions from applicants and employees, via phone call or email, relative to standard policies, benefits, hiring processes, etc.; refers complex questions to appropriate senior-level HR staff or management
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately
• Provides clerical support to the HR department, such as opening, sorting and distributing mail, copying, scanning, filing and shredding
• Assists with the planning and execution of special events such as employee recognition, benefit/open enrollment fair, new student orientation, and employee training
• Orders office supplies, copy paper, letterhead, and envelopes for the department
• Complete written and verbal employment verification requests
• Assists with Student Employment campus wide
• Assists with attending student orientation(s) and panels for Student Employment
• Performs other duties as assigned
• Maintain HR email account and distribute emails to specific HR Team members.
• Responsible for maintaining onsite/offsite employee/payroll files (coordination of moving/shredding)

STUDENT EMPLOYMENT FUNCTIONS

• Coordinate the student employment onboarding process, including distribution and tracking hiring documents and employment requirements.
• Monitor completion of student employment requirements (I9 documentation, policies, acknowledgement) and follow up with students and supervisors to ensure timely clearance to work.
• Assisting with maintaining accurate student employee records in the HRIS, ensuring position data, job assignments, and employment status changes are up to date.
• Track and manage student employment eligibility factors (enrollment status, academic standing indicators provided by appropriate offices) in partnership with campus stakeholders.
• Guide supervisors on student hiring procedures, documentation requirements, and timelines.
• Assist departments with student position setup, updates, and position lifecycle management.
• Additional support for student employees and supervisors regarding student employment policies, procedures, and system navigation.
• Assist with development and deliver training and reference materials for supervisors on student hiring, onboarding, and employment process.
• Provide front-line support to students regarding onboarding steps, documentation requirements, and employment status.

Education and/or Experience

Advanced administrative skills and strong computer literacy. Strong frontline customer service experience is also required.

Bachelor’s degree and previous HR experience in higher education is preferred.

Other Skills, Abilities, and/or Training

• Proficient with Microsoft® Office Suite
• Ability to preserve confidentiality of information
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong organizational skills and attention to detail
• Strong time management skills
• Strong initiative and good judgment
• Ability to work within strict deadlines
• Ability to maintain strict confidentiality
• Ability to multi-task and maintain high accuracy and service
• Good interpersonal skills and desire to be a team player
• Exceptional customer service skills
• Excellent written communication skills (i.e. business letter writing, grammar, etc.)
• Excellent oral communication skills (i.e. ability to deal effectively with others; speak professionally on the phone, etc.)
• Sense of creativity
• Ability to use a multi-line phone system

PHYSICAL DEMANDS

• Regularly required to remain seated in a normal position for long periods of time
• Occasionally required to stand for long periods of time
• Regularly required to walk about
• Regularly required to climb stairs and/or ladders
• Regularly required to maintain balance while walking, standing, crouching, or running
• Occasionally required to stoop, kneel, crouch, and/or crawl
• Occasionally required to reach up and out with hands and arms
• Regularly required to talk and hear; verbally express information or instructions
• Regularly required to use hands to grasp objects, type, pick up objects, move objects, or hold objects
• Occasionally required to lift up to 25 pounds and carry a distance of 10 feet
• Occasionally required to push and/or pull up to 25 pounds a distance of 10 feet

VISION REQUIREMENTS

To successfully perform this position, individuals must possess the following:

• Close vision (clear vision at 20 inches or less)
• Depth perception and the ability to judge distances and spatial relationships
• Adjustable focus

WORK ENVIRONMENT

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.

The individual is regularly exposed to indoor conditions and moderate noise level; the individual is occasionally exposed to outdoor weather and temperature extremes.