Holiday Inn Express & Suites El Paso Airport - Front Desk Agent at Aimbridge Hospitality – El Paso, Texas
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About This Position
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
With New Mexico to the north and Mexico to the south, El Paso is where the Old West moves to a decidedly Latin beat. Whether flying into El Paso International Airport (ELP) or visiting family at Fort Bliss, travelers are sure to find everything they need for a peaceful stay at the Holiday Inn Express El Paso Airport Area. El Paso is home to countless modern industries and businesses including Boeing, Delphi, Electrolux and BAE Systems. With the hotel's central location in El Paso, TX and free high-speed, wireless Internet access, business doesn't miss a beat at this hotel. Guests can put a little spice in their life with a trip to nearby Juarez, Mexico or simply slip over to the Fountains of Farrah located five minutes away from the hotel. After a day of shopping, we hope our guests will travel over to the University of Texas at El Paso to take in a Miners game at the Sun Bowl Stadium.
Application deadline for Colorado positions: