Cloud Systems Engineer at Expedient – Cleveland, Ohio

Expedient is hiring a Cloud Systems Engineer, responsible for working as a member of the Service Delivery & Implementation team to deliver tailored solutions for our clients through the lifecycle of the implementation project. This position will focus on the implementation and delivery of Private and Public Cloud computing services, virtual machines with Windows or Linux OS, Data Protection, and disaster recovery as a service. The engineer will embrace technical challenges with creativity and must have the ability to act as a trusted advisor to our clients via both spoken and written communication. The Engineer will also directly interact with vendors and partners.

This is a hybrid position requiring proximity to one of our eligible office locations which include Cleveland, Pittsburgh, Indianapolis, Columbus, Memphis, Baltimore, Phoenix and Denver.

Responsibilities:

• Ensure delivery of standard technical implementations by working to deliver solutions, systems, managed services and virtual environments that are sold to clients
• Follow implementation guidelines, processes and procedures to ensure Service Delivery standards and quality are met
• Ensure appropriate documentation of the implementation is generated, maintained and delivered with the implemented services for effective hand-off and transition to the Operations Support Center (OSC)
• Communicate with project managers, directly with clients and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to client projects
• Off Hours availability for client migrations

Qualifications:

• 3+ years as a systems administrator or engineer responsible for Managed Service Provider (preferred) or Enterprise
• Demonstrates a level of competency with many of the following technologies:
  • Demonstrated experience performing Physical to Virtual and Virtual to Virtual migrations from private and public cloud environments.
  • Demonstrated experience implementing Disaster Recovery solutions, excluding backup solutions.
  • VMware vSphere v6.7 through v9 with both HCI and storage array backed environments.
  • vCloud Foundation, vCloud Director and NSX-T are a plus
  • Experience with Nutanix Prism Central, Prism Element, Move, and AHV
  • Experience with Data Protection technology
  • MFA such as Azure AD / Entra ID, OneLogin, Okta, DUO
  • Modern Windows Server operating systems, Active Directory, Remote Desktop Services
  • Basic Linux commands (primary focus on Red Hat, Ubuntu, and Rocky)
  • Basic networking principles including subnetting, NATs, firewall rules, and VLANs
• The ideal candidate may possess one or multiple industry technical certifications from IT-related vendors like Microsoft, Nutanix, and VMware

Skills:

• Ability to prioritize and be productive in a fast-paced environment
• Strong troubleshooting skills including the ability to identify and resolve challenging situations
• Excellent written and verbal communication skills
• Outstanding service and response time working with clients
• Passion for learning technologies and curious for new ideas
• Flexibility to be available for scheduled night and weekend implementation projects when required

Education:

• Bachelor’s degree in a related field, or Associate’s degree with relevant work experience is preferred
• Applicants without a degree but with demonstrated experience will be considered

Salary for this position is directly related to your own experience and skill. Estimated range for this role is $80,000 to $105,000

WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.

For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.

We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.