Insurance Coordinator at HighFive Healthcare – Hoover, Alabama

At Koslin & Kahn Oral and Facial Surgery, we are looking for a detail-oriented and dependable Insurance Coordinator to join our specialty dental practice. In this role, you will play a key part in ensuring a smooth experience for our patients by accurately verifying insurance benefits, calculating estimates, and helping patients understand their financial responsibilities before treatment.

Duties and Responsibilities

• Verify medical and dental insurance coverage and eligibility in advance of appointments.
• Calculate patient estimates, including copays, deductibles, coinsurance, and surgery deposits.
• Obtain pre-authorizations and resolve any coverage discrepancies to reduce claim denials.
• Communicate clearly with patients about their insurance benefits and financial responsibilities.
• Submit claims, post payments, and ensure accurate documentation in the practice management system.
• Maintain organized and up-to-date patient insurance records.
• Collaborate with billing, coding, and clinical teams to support a seamless patient experience.
• Follow HIPAA, OSHA, and practice compliance guidelines at all times.

• Oral surgery insurance experience, particularly in coordinating both dental and medical coverage required.
• High school diploma or equivalent.
• Proficiency with practice management software, EHR systems, and online eligibility portals
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Coverage
• Paid Time Off (PTO)
• 401(k) Retirement Plan with Company Match