Manager Environmental Services at Beacon Health System – Kalamazoo, Michigan

Reports to the Director, Support Services. Responsibilities include the production of meals for patients, employees, and visitors and management of retail revenue centers. Retail areas include the hospital cafeteria, Subway franchise, Byte system kiosks and catered events. The Kitchen Manager oversees all food production and takes care of the administrative portion of running the hospital kitchen. Administrative duties include recruitment, hiring, scheduling, training, supervising, coaching/discipline, evaluating job performance as well as food inventory and ordering. The Kitchen Manager is also involved with financial performance and budgeting. The Kitchen Manager is responsible for the entire kitchen as a unit and may need to fill in to cover vacant line positions at times.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Coordinates and ensures the efficient daily operation and delivery of all Nutritional Services functions by:

• Oversees all food service operations and day-to-day operations of the kitchen.
• Completes weekly staff schedules and prepares payroll records.
• Provides direction to kitchen staff, ensuring execution of all employee duties.
• Monitors kitchen operations to ensure compliance with food safety, health, and life safety regulations.
• Ensures compliance with state, federal, and local food handling requirements, and standards.
• Ensures that all food temperature checks are completed every 2-hours and logged as required.
• Completes the duties of a line cook when needed and is capable of performing the duties of all kitchen positions.
• Ensures products are stored at the correct temperatures and the recipe books are up to date with current menu items, portions, and ingredients.
• Ensures utilization of daily prep sheets and PAR lists and that product counts are recorded accurately.
• Anticipates, identifies, and corrects any issues with inventory, systems, food prep, food production and staffing.
• Monitors labor costs to attain budgeted goals within health system policies and procedures.
• Oversees and approves training and development of kitchen staff.
• Participates in the hiring process by conducting interviews and making hiring recommendations.
• Assists in completion of employee 30-day, 90-day, 6-month and annual evaluations.
• Always Maintaining the highest-possible sanitation standards.
• Conducts a daily department walk-around to evaluate cleanliness and sanitation regulations compliance.
• Ensures that cleaning duties are written and assigned for all food production areas.
• Demonstrates an effective leadership style which supports collaboration, shared communication, innovation and a continuous focus on Beacon Health System's mission and the department's goals/objectives.
• Promotes the development of a work environment which fosters the effective performance of each associate's daily responsibilities. Includes skill development through mentoring and acting as a resource for associates regarding daily operational activities.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Serving as a resource for ensuring quality food production, on a variable schedule, depending on customer and Hospital needs.
• Completing other job-related duties and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Leadership Competencies

• Drives Results - Consistently achieving results, even under tough circumstances.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.¿¿

Coordinates and ensures the efficient daily operation and delivery of all Nutritional Services functions by:

• Oversees all food service operations and day-to-day operations of the kitchen.
• Completes weekly staff schedules and prepares payroll records.
• Provides direction to kitchen staff, ensuring execution of all employee duties.
• Monitors kitchen operations to ensure compliance with food safety, health, and life safety regulations.
• Ensures compliance with state, federal, and local food handling requirements, and standards.
• Ensures that all food temperature checks are completed every 2-hours and logged as required.
• Completes the duties of a line cook when needed and is capable of performing the duties of all kitchen positions.
• Ensures products are stored at the correct temperatures and the recipe books are up to date with current menu items, portions, and ingredients.
• Ensures utilization of daily prep sheets and PAR lists and that product counts are recorded accurately.
• Anticipates, identifies, and corrects any issues with inventory, systems, food prep, food production and staffing.
• Monitors labor costs to attain budgeted goals within health system policies and procedures.
• Oversees and approves training and development of kitchen staff.
• Participates in the hiring process by conducting interviews and making hiring recommendations.
• Assists in completion of employee 30-day, 90-day, 6-month and annual evaluations.
• Always Maintaining the highest-possible sanitation standards.
• Conducts a daily department walk-around to evaluate cleanliness and sanitation regulations compliance.
• Ensures that cleaning duties are written and assigned for all food production areas.
• Demonstrates an effective leadership style which supports collaboration, shared communication, innovation and a continuous focus on Beacon Health System's mission and the department's goals/objectives.
• Promotes the development of a work environment which fosters the effective performance of each associate's daily responsibilities. Includes skill development through mentoring and acting as a resource for associates regarding daily operational activities.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Serving as a resource for ensuring quality food production, on a variable schedule, depending on customer and Hospital needs.
• Completing other job-related duties and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Leadership Competencies

• Drives Results - Consistently achieving results, even under tough circumstances.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.¿¿