Secretary Department in Elizabeth, New Jersey at RWJBarnabas Health

Job Title: Secretary Department

Location: NPC PLAZA BLDG

Department Name: Mental Hlth-Intensive OP Prog

Req #: 0000247296

Status: Hourly

Shift: Day

Pay Range: $17.80 — $21.80 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

This position supports clinical staff, including prescribers, who work in specialty programs in Behavioral Health including ECT and IOTSS. Essential functions include registration, billing, greeting patients, making appointments, and managing the client roster.

The candidate of the Behavioral Health program makes reminder calls to patients; copies, files, faxes and scans documents; scans into electronic medical records; work orders; responds to medical record requests; provides phone and receptionist coverage for other staff as needed; makes follow-up appointments for patients to see prescriber; check patients in and out for appointments and alerts staff that patient has arrived.

Qualifications:

Required:

• High School Diploma

Preferred:

• One (1) year secretarial experience
• Bilingual (Spanish) preferred
• Some knowledge and experience with computers. Microsoft Word

Scheduling Requirements:

• Status: Part Time
• Hours: 30.00
• Shift: Day

Essential Functions:

• Orients new staff when assigned and participates in staff development when necessary.
• Coordinating new enrollments to ECT program, including securing insurance verification, medical clearance and, when needed, transportation and/or Special Medical Guardianship
• Maintains an updated list of patients' treatments, statistics and other reporting
• Calls patients to confirm scheduled appointments for the next day, as requested
• Serves as point of contact for patients and families
• Assists with registration of new patients as requested
• Provides coverage, including phone, for other clerical staff as indicated in the coverage schedule—this could include other departments within Ambulatory Services
• When assigned, it fills out purchase requests, follows up with items delivered, and obtains pricing and delivery.
• Accurately types department correspondence from pre-written sources
• Refers calls to appropriate area for assistance when necessary.
• Photocopies, as requested, and within time frames
• Assists with all data entries as assigned by the supervisor.
• Picks up and delivers mail to the department in accordance with a weekly schedule.
• Files documents in chart in the proper location
• Assists in monitoring completion of required documentation in medical records, including assessments.
• Prepares and types statistical reports for specialty programs within established timeframes.
• Faxes documents, as requested, in accordance with HIPAA regulations
• Receives, organizes, distributes, and files faxes received for assigned areas.
• Calls no-shows the next business day, and documents calls in AVATAR when assigned.
• Check voice mail as scheduled. 18. Accurately schedule patients for group schedules in AVATAR
• Reschedule patients as per clinicians instructions
• Make reminder calls for medication visits and psychiatric evaluations when assigned.
• Prepare routine letters (no show) for failed initial appointments
• Maintains case roster, referral and discharge logs
• Tracks emergency assistance expenditures, and sends them to the patient by the next business day.
• Collaborates with the supervisor in assigning and prioritizing work assignments, and assigns clerical tasks based on priority.
• Assist in the process of the Urine Drug Screen by preparing the cup with a label before giving it to the patient, entering the order in the SCM database, ensuring that the urine is brought across the street to Security so that it may be sent to the Lab, and retrieving results when asked by Clinical Staff.
• Maintain annual competency in UDS Testing
• Processes admission/discharge process in USTF database
• Completes other tasks not specified but requested by a supervisor deemed necessary to facilitate an appropriate workflow within the department.
• Prepares and types census sheets for APH and Intensive Outpatient Programs at required intervals.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short- & Long-Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.