Temp Administrative Assistant (3 months) Green Park, Richmond, VA. in Richmond, Virginia at Enterprise Community Partners

Temp Administrative Assistant (3 months) Green Park, Richmond, VA.
Location: Richmond, VA
Time Type: Full time
Requisition ID: REQ3849

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

Working at Enterprise

At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.

Job Description Summary:

The Administrative Assistant will provide administrative, operational, and leasing support to ensure smooth office operations, efficient tenant communication, and effective use of digital tools including AI assistants. As a member of the team, the Administrative Assistant will use sound judgment, strong interpersonal skills, and creative problem-solving to advance operational and programmatic goals. This temporary position for (3 months); will be based in Richmond, Virginia.

• Perform all reception duties as required. Greet, assist, and refer visitors to appropriate staff.

• Intake/dispatch/enter work orders.

• Answer the phone, route, and direct calls to appropriate staff. Check, update and manage office voicemail.

• Assist with the process for all certifications in compliance with Federal, State, local rules and regulations and Residential policies and procedures.

• Receive, sort, date/time stamp and distribute daily mail/deliveries and prepare outgoing mail for delivery including operating mail processing equipment, weighing, affixing postage and delivery to the post office.

• Assist in creating, purging, and maintaining electronic and physical filing systems and files.

• Assemble paperwork and packets required for certifications, applications, briefings, and any other program related task.

• Assist entering inspection data into housing software and inspection tracking system.

• Provides general program information to applicants, tenants, and the general public.

• Assist participants in locating apartments and updating available housing, resources, applications and other necessary updates on to the PHA website.

• Provide administrative assistance to all staff members as assigned.

• Input data into housing management software and databases.

• Organize and schedule appointments as needed.

• Provide excellent customer service to participants, tenants, landlords, co-workers, clients, vendors, and general public.

• Conduct all job functions in alignment with HUD rules and regulations, state and local laws, and the PHA policies and procedures which include but not limited to the Administrative Plan and the Admissions and Continued Occupancy Policy.

• Periodically check the drop box throughout the day and date/time stamp/distribute all mail, paperwork and applications to appropriate staff.

• Ensure the main door is opened at the start of business and locked at the close of business daily.

• Collect repayment of checks/money orders from tenants; provide receipts and keep track of monies owed.

• Prepare/write and distribute email, correspondence, letters, faxes, and forms and translate verbally and written as needed.

• Compile supply order and ensure office supplies are stocked for the department.

Qualifications:

• High School Diploma or GED.
• Strong written and oral communication skills.
• Strong customer service and interpersonal skills.
• Ability to function effectively both independently and collaboratively within a diverse team environment.
• Demonstrated organizational, work management, and group process skills
• Demonstrated ability to create and maintain spreadsheets, databases, and project tracking protocols to produce reports as necessary.
• Ability to manage time, prioritize tasks, and meet deadlines while producing high-quality work within tight time constraints.
• Demonstrated experience handling multiple priorities while maintaining accuracy, attention to detail, and timeliness in a fast-paced environment.

Requirements:

• Possess and maintain timely and reliable transportation.

Salary Transparency

• You will be joining a team of talented professionals motivated by serving the community and addressing the need for affordable housing.
  
• Enterprise offers a comprehensive total rewards package for you and your family. The pay range for this position is $20/hour to $24/hour. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.
• Thank you for your interest in joining the Enterprise team and contributing to our mission to serve others.

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