Residential Services Coordinator – Oahu in Honolulu, Hawaii at Mental Health Kokua

This is a hands-on leadership role in a residential behavioral health program serving adults in community-based housing. You will supervise staff, coordinate daily operations, support resident needs, manage housing-related tasks, and help keep the home safe, structured, and respectful.

This role is for someone who understands that residential work is real work: schedules, crises, documentation, inspections, staff coverage, resident dignity, and the daily discipline of keeping a program steady.

You will do well here if you can lead without ego, stay calm under pressure, hold people accountable, and treat adults with mental health challenges with respect.

• Supervise residential staff, volunteers, and practicum students
• Build staff schedules and help ensure appropriate shift coverage
• Coordinate referrals, admissions, resident needs, and service follow-up
• Handle housing-related tasks, including rent processes, inspections, unit turnover, and tenant matters
• Monitor documentation, reports, records, and compliance requirements
• Respond to crises and help staff manage difficult situations appropriately
• Work with community partners and service providers
• Help maintain a safe, structured, respectful residential environment

Minimum:

• High school diploma or equivalent
• 5–10 years of experience in human services, behavioral health, residential programs, housing, or a related field with increasing responsibility

Preferred:

• Bachelor’s degree in human services or a related field
• Supervisory or team leadership experience

• CPR certification, First Aid certification, and TB clearance, or willingness to obtain
• Ability to pass a criminal background check and drug/alcohol screening
• Ability to work in a residential and community-based housing environment
• Ability to stand, walk, bend, and occasionally lift up to 25 pounds
• Availability for evenings, weekends, holidays, and on-call support as program needs require

• Medical and vision insurance through UHA or Kaiser
• Dental insurance through HDS
• Supplemental insurance through Aflac
• Pet insurance
• 403(b) retirement plan
• Paid leave and holiday pay
• Identity theft and legal protection
• Public Service Loan Forgiveness eligibility

Mental Health Kokua’s mission is “Opportunities to Begin Again.”

In residential work, that mission is not abstract.

It looks like a safe room. A staff member who shows up. A schedule that holds. A resident who gets another chance. A home that stays steady even when life outside it is not.

If you can lead with structure, patience, and aloha, apply for the Residential Services Coordinator position on Oahu.