Client Operations Associate – Remote at Destination Knot – Los Angeles, California

Client Operations Associate Remote

Reservations Support Specialist Remote

About Us:As a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. We emphasize organization, clear communication, and a positive client experience across all interactions.
Position Overview:The Reservations Support Specialist provides administrative and client-facing support related to scheduling and reservation coordination. This role is responsible for assisting with booking requests, maintaining accurate records, and ensuring timely communication with clients throughout the coordination process.This position is well-suited for individuals who are organized, detail-oriented, and comfortable supporting clients in a remote work environment.
Key Responsibilities:Assist with reservation and scheduling requests in accordance with established proceduresCommunicate with clients to confirm details, provide updates, and answer general inquiriesMaintain accurate client records, booking information, and documentationMonitor timelines and ensure confirmations and changes are processed correctlyProvide general support to ensure a smooth and positive client experienceFollow internal workflows and quality standards to ensure consistency and accuracyCollaborate with internal team members as needed to support daily operations
Qualifications & Skills:Strong customer service and communication skillsHigh level of organization and attention to detailAbility to manage multiple tasks in a structured, remote environmentBasic computer skills and comfort learning new systemsReliable, professional, and self-motivatedPrior experience in reservations, scheduling, customer support, hospitality, or administrative roles is beneficial but not required.
Work Environment & Schedule:Fully remote positionFlexible scheduling may be availableTraining and ongoing guidance provided
Why Work With Us:Remote work flexibilitySupportive and process-driven environmentClear expectations and structured workflowsOpportunity to develop coordination and client support skills
How to Apply:Interested candidates are encouraged to apply for consideration. Qualified applicants will be contacted regarding next steps.
$45,000 - $65,000 a year