Call Center Account Executive / Appointment Setter at MATRIX BASEMENT SYSTEMS INC – Arlington Heights, Illinois

Appointment Setter / Call Center Account Executive

$40,000 Base + Commission | OTE Up to $80,000

Matrix Basement Finishing
In-Office Position

Job Type: Full-time

Matrix Basement Finishing is hiring an Appointment Setter / Call Center Account Executive to work in-office during our evening shift. This role focuses on calling homeowners who have expressed interest in basement remodeling, qualifying their needs, and scheduling appointments for our Design Consultants.

This position is ideal for individuals who perform best in the afternoon and evening hours and want a reliable base salary with strong commission potential.

• Make outbound and inbound calls to homeowners using provided leads
  
• Qualify customer interest and project readiness
  
• Schedule appointments accurately in the CRM
  
• Meet or exceed daily and weekly call and appointment goals
  
• Maintain professional, high-energy phone conversations
  
• Keep detailed and accurate customer notes
  
• Collaborate with sales and management teams to improve conversion rates
  

• $40,000 base salary
  
• On-Target Earnings (OTE) up to $80,000
  
  • Commission on appointments set
    
  • Performance-based bonuses
    

• In-office position
  
• 1:00 PM – 8:00 PM shift
  
• 6 days per week (one scheduled day off)
  

• Late-start schedule for better work-life balance
  
• Strong lead flow—no cold prospecting lists
  
• Base pay plus uncapped earning potential
  
• Structured training and coaching
  
• Long-term career growth with an established company
  

Appointment Setter, Call Center Representative, Inside Sales, Evening Shift, In-Office Sales, Customer Service, Account Executive, Lead Qualification, Outbound Calling

Apply today if you’re motivated, reliable, and ready to earn in a performance-driven environment.

#hpmatrix

• 1+ year experience in call center, appointment setting, inside sales, or customer service preferred
• Confident phone presence and strong communication skills
• Comfortable with high-volume calling
• Goal-oriented and dependable
• Basic computer skills; CRM experience a plus