Principal Consultant at ReSource Pro – Dallas, Texas

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Come Join ReSource Pro!!

Your Role...
As a Principal Consultant for Propellint, a ReSource Pro company, you will be responsible for leading high-complexity insurance technology and data initiatives and serving as a trusted advisor to client stakeholders. The Principal Consultant operations with a high degree of independence, owning solution direction, business analysis leadership, and implementation oversight for strategically important client engagements.

We hire the best because we believe great people create exceptional experiences. That's why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.

In This Role, You Will...

• Lead end-to-end business requirements activities from discovery through validation and approval; Facilitate structured stakeholder workshops to elicit, analyze, and document complex business needs; Own scope, definition, prioritization, dependency mapping, and change control in partnership with delivery leadership
• Translate business requirements into actionable, prioritized deliverables aligned to implementation plans
• Serve as the primary insurance domain subject matter expert for P&C insurance platforms, including policy, claims, billing, underwriting operations, and reporting systems
• Apply real-world insurance operations experience to ensure solutions are practical, scalable, and outcome-driven
• Partner closely with client stakeholders and technical teams to validate requirements and solution intent; Ensure requirements are traceable through design, testing, and delivery phases; Lead implementation efforts from project kickoff through go-live across client, internal, and third-party teams
• Partner with project managers to develop delivery plans, milestones, risk mitigation strategies, and dependency tracking; Oversee creation and maintenance of key delivery documentation, including functional specifications and test plans
• Guide system configuration and solution design to ensure alignment with approved business requirements; Coordinate testing activities, including system testing, UAT preparation, and production readiness; Provide hands-on guidance to clients during UAT to support successful adoption and issue resolution; Serve as the primary escalation point for delivery risks, issues, and client concerns
• Ensure delivery quality, readiness, and adherence to implementation standards
• Serve as a trusted advisor to client leadership across operational, technical, and strategic initiatives; Support executive-level communications, presentations, and decision-making forums; Build and sustain long-term client relationships that support repeat business and expanded engagements; Proactively identify opportunities to improve client outcomes, efficiency, and platform utilization
• Ensure system configurations accurately reflect real-world operational workflows and compliance needs
• Advise on reporting, analytics, and data enablement strategies to support business insight
• Identify opportunities for operational improvement, automation, and enhanced reporting capabilities; Support platform adoption by aligning technology capabilities with business processes

• Bachelor's Degree in Information Technology, Business, Engineering, or related field
• 10-15 years' experience in business analysis, consulting, insurance operations, or technology implementation
• Strong hands-on experience in insurance operations (claims, underwriting, policy, billing)
• CPCU, AIC, CBAP, PMI-PBA or similar insurance or analysis credentials preferred
• Proven experience leading complex system implementations
• Demonstrated ability to engage senior stakeholders and executive leadership
• Strong business acumen with the ability to connect technical solutions to operational impact
• High degree of analytical reasoning and structured problem-solving capabilities
• Demonstrated ability to lead complex, cross-functional initiatives with minimal oversight; Comfortable navigating ambiguity and providing clear, structured guidance in evolving environments

• Generous PTO plan with paid holidays + floating holidays
• 100% paid Employee Healthcare on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• 401k with employer match, vested on Day 1
• Opportunity to work for a growing, global organization.
• Ability to engage with clients and internal partners to make an impact.
• Organization-wide focus on growth and development

Your Compensation…
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $96,655 - $163,676 annually. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.

Your Interview Process:
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:

1. Behavioral Interview with Talent Acquisition
2. Online talent assessment
3. Hiring Manager Interview
4. Stakeholder Interview

*Additional interview steps may be added depending on the position or if further evaluation is needed.

Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.