Manager for Convenience Store at Topaz Lodge, Inc. – Gardnerville, Nevada

Summary, Role: Overseeing the daily operations of the convenience store and fuel island & RV park. Managing and motivating a team of employees, ensuring they are well-trained and providing excellent customer service. You will also be responsible for maintaining inventory levels, ordering products, making product recommendations and ensuring the store is clean and well-stocked at all times. Additionally, you will handle cash management, including reconciling registers and preparing deposits.

Essential Responsibilities:

• Oversee daily operations of the convenience store and fuel island & RV park.
• Develop and implement strategies to increase sales and profitability
• Hire, Train and supervise store staff
• Ensure compliance with company policies and procedures
• Ensure compliance with regulatory authorities
• Oversee all fuel related compliance
• Monitor inventory levels and order supplies as needed
• Maintain a clean and organized store environment
• Handle customer complaints and resolve issues in a timely manner
• This is an exempt role and includes managing employee call-ins and schedules.

Requirements (KSA’s)

• Previous experience in retail or convenience store management
• Strong leadership and team management skills
• Excellent customer service and communication skills
• Knowledge of inventory management and ordering processes
• Ability to handle cash transactions and maintain accurate records
• Familiarity with safety and security procedures
• Proficiency in basic computer skills and point-of-sale systems
• Ability to work flexible hours, including evenings and weekends
• Strong problem-solving and decision-making abilities

Education, certificates:

High school diploma or equivalent

Physical requirements:

Standing for long periods at a time, up to 6 hours a day

Lifting up to 40 lbs.